Washing Machine Repair, Cooker Repair, Oven, Dishwasher, Dryer Repair in Nairobi

Washing Machine Repair in Nairobi 0725414578

28Jul, 2021

Washing Machine Repair in Nairobi & Mombasa


We repair washing machines in Nairobi and Mombasa Kenya. Call us and enjoy the best washing machine repair, washing machine installation, washing machine maintenance, washing machine spares and parts in Nairobi and Mombasa Kenya. If you searched for such services _ near me _  and landed on this page, then you sure are on the right page. For we are the best at what we do and we do everything in our capacity to exceed customer expectations. Our service rates are also very friendly.

How to Fix a Washing Machine:

9 Common Washing Machine Problems that we fix in Nairobi and Mombasa Kenya

Common washing machine problems can range using too much detergent, to water covering your floor. Some are easy fixes and others may require hiring a professional to diagnose and do the repairs. However, in most cases, with a little bit of troubleshooting you’ll be able to at least have a good idea where the problem originated.

There’s never a good time for your clothes washer to act up, but taking action sooner vs. later can help keep a small problem from developing into something far greater. We’ve compiled a list of the most common washer problems to help you troubleshoot and plan your next step of resolving your situation.

9 Common Washer Problems

#1 – Washer Won’t Turn On

#2 – Not Draining Properly

#3 – Will Not Spin and/or Agitate

#4 – Washer Leaking Water

#5 – Does Not Dispense Detergent

#6 – Washer is Shaking and Moving

#7 – Washer is Noisy

#8 – Washer Smells

#9 – Washer Won’t Finish Cycle

As always, whenever you work on electrical appliances, safety should be a top concern. Remove the power source to the washer before troubleshooting or attempting repairs.

#1 – Washing Machine Won’t Turn On

If your washing machine doesn’t respond when you turn it on there may be a simple fix. There’s a number of solutions that range for serious to simple, but the best place to begin is with the power supply itself.

Washing Machine Power

The first thing to check is if your washing machine is getting power. Using a multimeter check the outlet voltage. If there isn’t electricity flowing into your washer you’ll need to check your household electrical panel to see if any circuit breakers may have been tripped. If there wasn’t a tripped breaker and your outlet isn’t “hot” then the problem may be with the outlet itself. Turn the breaker off and contact a qualified electrician to replace the outlet and troubleshoot the cause.

Washing Machine Motor

If the washer’s motor overheated the washer will shut down to allow it to cool before you can start it again. If this happens once or twice it may not be a problem, but if your motor frequently overheats it’s critical to find out what is actually causing this to happen.

Washing Machine Lid Switch

Washing machines are designed to stop working when the lid is open. The lid switch is a small plastic piece located under the lid. In order for the switch to activate, the lid must be shut. Check to see if the switch is in good repair and properly positioned.

Washing Machine Timer Knob

Some models require the timer knob to line-up exactly with the control panel graphics. If the knob is slightly out of alignment, the washer won’t run. To check this, simply advance the timer and try to restart the washer again.

#2 – Washing Machine Not Draining Properly

Drainage problems can range from being as simple as a clog in the drain hose to needing to replace a pump. But one thing is certain, when you have a problem with draining you’ll be very aware . . . the mess on the floor may be your first and only clue!

Washing Machine Drain Hose

Many times a clogged drain hose is the reason your washer isn’t draining properly. Remove the hose and visually inspect it for clogs. A garden hose can be used to flush any stubborn blockages from the hose.

Here are some other things to look for:

  1. Check the drain hose for kinks.
  2. Check any lint filters that may be in or on the drain hose.
  3. Are you having problems with the home’s drain system?
  4. The drain hose should be above the level of water in the drain tub.
  5. Is the standpipe a minimum of 1-1/4″ in diameter?
  6. Is the drain hose sealed into the standpipe? If this is the case, back-siphoning can occur. It should never be sealed.
  7. The standpipe should be less than 96″ in height.

Washing Machine Drain Pump

If you suspect that your drain pump is jammed, you’ll need to drain your tub then disconnect and inspect the hoses for foreign objects. Don’t forget to check the pump inlets. You may need to remove the pump from the washer in order to get a good look.

If you are having problems with your pump, there’s a chance that it may have locked up and seized. The motor will continue to run and attempt to turn the pump. If the pump is belt-driven, the belt will burn through or break, there is even a chance that the pulley could break. Things can go from bad to worse if the motor continues to run with tension on the belt, which can cause the motor to seize.

Another possible issue could be that the bearings seized on the pump, or it may have become jammed by a pen, coin or sock. It’s also possible that the impeller blades have broken. In most cases, a new pump will fix the problem.

Washing Machine Foreign Objects

If items such as socks, pens and coins get wedged between the basket and the tub, or become lodged in the pump, the washer’s ability to drain properly will be greatly reduced and even can come to a full stop. You’ll need to open the cabinet to gain access so that you can search for any obstructions.

Washing Machine Detergent

If too much detergent is used there will be far too many suds. Too many suds will prevent the washer from draining in a timely manner.

#3 – Will Not Spin and/or Agitate

There’s a number of things that can prevent your washer from spinning correctly. Unfortunately,  you’ll most likely need to open the cabinet in order to properly troubleshoot the problem. Let’s start with the easy fixes first, because sometimes the problem is as simple as the washer being in a soak cycle!

Washing Machine Too Large of Loads

A washing machine will become unbalanced if there are too many clothes being washed in the same load. An overloaded machine will become unbalanced and not properly spin. This can also occur if the clothes are not evenly distributed within the basket.

If this is your problem, you’ll need to adjust the load during the cycle to help your  washer balance. You can do this either by removing all of the clothes and replacing evenly within the basket or simply moving them within the basket so that they are evenly distributed.

Washing Machine Switches and Settings

The lid switch is located inside the cabinet near the door frame, and it’s designed as a safety precaution to keep hands from entering a spinning washer basket. A faulty switch will prevent the washer from running. If the switch is bad, it will need to be replaced. You can also check the setting to ensure that the speed selector switch is properly positioned. It should not be set between different speeds. ​

Washing Machine Drain Pump

​It’s possible that a foreign object is lodged in the drain pump. You’ll frequently hear a humming sound when the washer is full of water if this is your problem.

Washing Machine Belts

A washing machine has a number of belts and as they wear, they can show signs of damage and even break. If you notice a belt that is showing signs of wear, you should replace it with a new one.

If your problem was due to a broken belt, be sure the check that the pulley hasn’t seized. The belt may not have been the root problem. If the pulley seized, it will usually cause the belt to break. If you replace the belt, but not fix the pulley, you’ll have the same problem in the very near future. ​

Washing Machine Motor

The main drive motor is responsible for spinning and agitating the basket. The washer motor creates the spinning directly, and frequently with the use of a clutch. Within the washer’s transmission there’s a crank type gear with connecting rods that cause the basket  agitate.

If there is little or no agitation, the splines that connect the agitator to the drive shaft could be stripped and in need of replacement.

In some washers a reversing motor is used. If you notice that your basket spins perfectly in one direction, but in the opposite direction it won’t work all you may need to replace the motor. Unless you are comfortable doing this, it is probably best to contact a professional.

A coupler is used to connect the motor to the transmission. Over time, this part will wear and need to be replaced.

If you suspect a transmission or clutch issue, it is generally best to contact a professional as these can be relatively complex problems.

#4 – Washer Leaking Water

Beyond the mess that a leaking washer makes, the problem doesn’t always mean an expensive repair bill. Many times the solution is an easy fix or an inexpensive part.


Drain Hose

When a washer leaks only during the spin cycle the likely cause is the drain hose.


Check the connections on the hose to ensure they are secure.

Check the condition of the drain hose, it should be free of cracks and damage.

Check the drain hose for any clogs. You might just find your missing sock!

Check the drain hose where it attaches to the washer. There should not be any cracks or leakage, if there is, you may be able to cut the end and re-clamp the hose. Although, you may want to consider purchasing a new one.

Fill Hose

The fill hoses could also be the culprit. Read our extensive article on fill hoses HERE.


Check that the fill hoses are in good repair and are securely in place. However, they should not be over-tightened.

Whenever these hoses are removed a new rubber washer should be used when they are being put back in place. If a new rubber washer wasn’t used, the problem could be the washer.

Water-Inlet Valve

Check the water-inlet valve for leaks. There may be a build-up of rust or mineral deposits within the valve, or it may be faulty and need to be replaced.


Too Much Detergent

If you have hard water and use a water softener, your leakage problem may be the result of over-sudsing. Hot- and soft-water use less detergent to effectively clean than cold- and hard-water. Reducing how much detergent you use may eliminate an over-sudsing issue.


When you have too many suds and they “spill over” it may appear that you have a leak. The sudsy overflow can be resolved by reducing the amount of detergent you’re using.


Door Seal (front-load)

Front-load washers frequently develop leakage around the door seal as this is a common area for debris to build-up. Over time, the build-up will reach a level where the door will not be able to properly seal and water will be able to seep out. Generally, you can solve this problem by carefully cleaning the seal.


Drain Pump

Drain pumps have a seal on the pulley that will often leak due to wear. Many pumps are designed with a weep hole allowing the water to drip out as the seal begins to fail. So, whether you find a small amount of water or a flood near your drain pump, you may have uncovered the source of the leak. The pump will need to be rebuilt or replaced.


Drains and Hoses

If you notice intermittent leaking when the washer is flushing, the problem may be with the plastic bleach dispenser. Bleach is an extremely corrosive chemical and it can cause plastic parts from the bleach dispenser to crack or even break off. In which case it will need to be replaced.


The use of large amounts of liquid chlorine bleach can pit and rust stainless steel components. Consider using oxygenating bleach. It’s less harsh for your washer, although it should be noted that it’s not as effective at getting your whites bright.



If the tub is the cause of your leak, your options are limited. When a tub develops a hole from rubbing while off balance or other from reasons, the best choice is usually to purchase a new washer.


Replacing the tub usually isn’t cost effective. However, you could try sealing the leak with an epoxy. If nothing else, it may buy you a little time.


Tub Seal

The main tub seal is located where the outer tub connects to the transmission. If you suspect that this is your problem it is usually best to contact a professional as it can be a very difficult job. You may want to weigh the pro’s and con’s of replacing the seal vs purchasing a new washer.


#5 – Does Not Dispense Detergent

If you have an automatic detergent dispenser there are two common issues that can cause this problem.


The dispenser needs to be cleaned – Clean the dispenser monthly with a cup of warm distilled white vinegar. Pour the vinegar into the dispenser and run the washer thru a regular cycle. Any built-up residue or clogs will be flushed thru and your dispenser should work as good as new.

Incorrect product – Using the right product can make all the difference in the world. If your washer was designed for liquid bleach, using a powder bleach can clog the dispenser and lines. Check your owners manual to find the type of product designed for your unit.

Tools to repair washing machine

#6 – Washer is Shaking and Moving

It might seem alarming when your washer is making noises and moving around, but the solution is generally pretty simple.


Not Level

If the floor isn’t level your clothes washer will definitely jump around. Many of the wash cycles, such as spin, can easily thru the unit into a shaking and banging mode, and if the washer is sitting on an uneven floor it will even add to the movement.


Fortunately, this is an easy fix. Position the washer on a piece of 3/4″ plywood. You can use shims if needed to bring the plywood to a level surface, but usually the plywood will do the trick.


Washer Feet Improperly Positioned

Washing machines are designed to be adjusted to the floor surface so that they sit level and do not rock. The 2 front legs have a leveling mechanism with a lock nut to secure it in place. Adjust each leg to the correct height and tighten the lock to keep the leg from moving. There shouldn’t be any movement in the front 2 legs once they are set.


The back 2 legs may have the same design as the front or they may be self-adjusting. If they are self-adjusting, tilt the washer forward onto it’s front legs so that the rear legs are roughly 3″ in the air. Then set the unit down to allow the legs to automatically adjust.


Load is Unbalanced

If your laundry is off balance you’ll need to open the washer and adjust the load. You may need to make a couple of attempts in order to get it balanced again.


Washing too many clothes in a load can exceed the maximum load weight and cause the washer to go off-balance.  Check your owners manual for load size recommendations, but as a general rule, the clothes shouldn’t be packed too tightly allowing them  room to move freely.


#7 – Washer is Noisy

A noisy washer could be as simple as a foreign object being somewhere it shouldn’t, or it could be a clue that a part needs to be replaced. First rule out the simple fixes, which are listed below, and then read our extensive article on the causes and solutions for a noisy washer.



A gurgling sound could be an indication that something is obstructing the drain line, but not enough to fully clog the hose. Remove the blockage to prevent it from becoming a full blown clog which will most likely cause a flood.



If you hear a clicking sound you may have an object lodged in the washer drain.  You may have inadvertently missed a coin or other item left in a pocket. Check your drain and remove any foreign objects.


Buzzing or Humming

A foreign object may be lodged in your pump if you are hearing a humming or buzzing noise. If an object finds it’s way into the pump it’s not uncommon for the pump to jam. You may need to replace your pump if there was serious damage, but often just removing the object will solve the problem.​


#8 – Washer Smells

It’s not uncommon for a washer to develop a musty or mildew smell. This can occur either in or around the appliance, and it’s an indication of mold and bacteria growth. The washer tub provides a perfect dark, moist area for mold and bacteria to thrive.


All washers develop what is called a “bio-film” which is decaying matter that’s always damp. Some washers are more prone to this build-up than others. Over time it’ll begin to smell and if left untreated, the smell can spread into your laundry. In worst case situations, it can even cause the laundry room and other nearby rooms to smell. Read our article on how to remove this odor from your washer.


A good habit to develop is to clean your washing machine every month, and be on the lookout! Periodically check the area around your washer for mold or mildew. If your walls, cabinets or other areas show signs of mold or mildew growth there may be an issue with moisture that needs to be addressed.



Too much detergent will create excessive suds and a dirty residue will build within the basket and other washer parts.

Use the correct amount of detergent and fabric softener. This is probably the best defense simply because it’s actually limiting the food supply.


Hot water will help dissolve the layer of bio-film. A hot soak or wash on your final load can be a great preventative measure, especially if you prefer washing in cold water.

If you have a reoccurring mold problem or you don’t use your washer frequently, you can run a second rinse cycle when you’re doing laundry to help prevent mold and mildew growth.

Drain Pump Filter

The drain pump filter should be cleaned once a month, but few homeowners perform this task unless there’s a problem. Frequently coins and other small items get caught in this filter and cause the water flow to slow creating an ideal location for mold and mildew growth.


#9 – Washer Won’t Finish Cycle

This is an easy problem to troubleshoot. If your washer continues running even after the cycle should have finished, it most likely means that the timer is defective. Remove the control panel and check the timer contacts for corrosion or scorching. A new timer will fix this problem.


Fridge repair

8 Common problems for refrigerator not working

by KANISHK KARHANAFacebookTwitter

FEBRUARY 1, 2017 41 COMMENTS 74,739

Fridge repairman

Refrigerator is a complex machine. Also, it is the hardest working home appliance that is operational round the clock, keeping your food fresh. Due to rigorous use and wear and tear, a refrigerator may develop issues like cooling problem, defrost problem, faulty wiring, broken drain plate, sparking from socket, door closing problem, drain blockage etc. that require refrigerator repair service.


Common problems with a refrigerator that require repair are:

Defective fridge MCB

fridge mcb


If your fridge does not start it is always recommended to check the MCB (miniature circuit breaker). Problem with MCB can be a leading cause of refrigerator breakdown. In such case call a refrigerator repair professional.


Insufficient current


A leading reason behind refrigerator not working is insufficient current or voltage to the unit. Check the current and voltage of the outlet with a multi-meter and voltage tester device.


Here are some Multimeters you can find online :-


HTC Instrument Mas 830L Digital Pocket Multimeter Dmm

Uni-T Ut-33D Digital Multimeter With Continuity Buzzer

Freshdcart DT-266 Clamp Multimeter Auto Ranging Amp Current Voltage Measurement Device

Mextech DT-603 Digital Multimeter

Faulty motor

faulty fridge motor

A defective motor is a leading reason behind refrigerator not working problem. In many cases, the refrigerator unit will shut down immediately or won’t start at all if the motor is defective. Motors usually have to be replaced when they get broken. In such case, call a fridge repair professional.


Here are some Fan Motors you can find online:-


Fan Motor Suitable for Godrej Frost Free Refrigerator (Genuine)

Fan Motor Suitable for Samsung Refrigerators,- with 2 Pin Connector

Fan Motor Suitable for LG/BPL Frost Free/Double Door Refrigerators- 3 Pin Connectors(Multi Color)(Match and Buy)

Fan Motor Suitable for Videocon Frost Free Refrigerators-2 Pin Connector

Fan Motor Suitable for Whirlpool Refrigerators (Black)

Faulty compressor

Faulty fridge compressor


A compressor is the heart of a refrigerator unit which is responsible for refrigeration cycle. If the fridge does not work, the compressor might be defective. The compressor is a motor which compresses the refrigerant or coolant and circulates the refrigerant through the evaporator and condenser coils. Problems with your compressor may cause the fridge to shut down. Keeping compressor clean and lubricated can help to prevent refrigerator start-up problem.


Dirty condenser coils

dirty fridge coils

At the back of a refrigerator there are condenser coils that convert high pressure high temperature gas into high pressure liquid. During this conversion, the condenser coils dissipate a lot of heat from the rear end. If the condenser coils are covered with dirt, heat may not dissipate properly and refrigerator may not work efficiently and may stop working completely.


READ ALSO:  Best Refrigerators of 2021 in India

Coolant shortage

If the fridge doesn’t have enough coolant, it may not turn on or may not operate correctly. The coolant circulates through the evaporator coils and cools the air flowing over it and eventually sends cold air in the food section. So when the level of this refrigerant becomes insufficient, the refrigerator may not work properly. We recommend you to consult a refrigerator repair professional to refill the coolant.


Faulty start capacitor

When the fridge is switched ON, the thermostat sends a signal to the start capacitor to trigger the compressor and start the refrigeration cycle of fridge. But when the capacitor goes bad, it fails to trigger refrigeration cycle and in some case the refrigerator does not even start.


Faulty thermostat

faulty fridge thermostat

A bad thermostat is a leading cause of refrigerator not working problem. A defective thermostat cannot transmit start signal to start capacitor and the refrigerator does not turn on. In such situation call a PRO for refrigerator repair.


Here are some recommended Thermostats you can find online:-


Thermostat Compatible with Videocon Single Door Refrigerator (Match & Buy)

Thermostat for Godrej Single Door Refrigerator Spares (Grey)

Thermostat for Whirlpool Single Door Refrigerator

Thermostat Compatible with Godrej Old Model Single Door Refrigerator

Thermostat for Samsung Single Door Refrigerator (Match & Buy)

Thermostat-Suitable for Videocon Direct Cool or Single Door refrigerators. Manual Defrost

Thermostat Suitable for LG Single Door/Direct Cool Refrigerators

Thermostat Suitable for LG, Samsung, Godrej, Videocon, Intex, Whirlpool and Other Refrigerator

These are some common reasons behind refrigerator not working but there can be other reasons as well. Hire the best refrigerator repair professionals today and let them take care of your expensive refrigerator.




How To Diagnose Faulty Heating Elements In Your Oven

Fred’s ApplianceNovember 6, 2014General Appliance Repair


If your electric oven is not heating properly, one of the heating elements in your oven may need to be replaced. It is easy to check for a faulty heating element by following these oven appliance repair tips.


What Is A Heating Element?


When you look inside of your oven, you will see coils on the top and bottom of your oven. These coils are called heating elements. They are responsible for providing your oven with the heat it needs to cook your food.


Diagnosing The Upper Heating Element


Set your oven to broil, and wait a few minutes. Open up your oven and look at the upper heating element.


The upper heating element should be bright orange if it is working correctly. If the upper heating element is not bright orange, it needs replaced. If parts of the heating elements are turning orange and other parts are not, the heating element is damaged and needs to be replaced. After you are done with your diagnosis, turn the oven off.


Diagnosing The Lower Heating Element


To diagnose the lower heating element, set your oven to 350 degrees and wait ten minutes. After about ten minutes, your oven should be hot.


Open the oven door and inspect the lower heating element. It should be bright orange. If it is not orange, or if parts of it are not orange, you need to replace the lower heating element. After you finish testing the lower heating element, turn your oven off.


Replacing The Heating Element


If either of the heating elements are damaged, you will want to replace the damaged heating element as soon as possible. Write down the make and model of your oven, and take that information to your local appliance store and purchase a new heating element. You can also search online for a new heating element.




Understanding your Cooker or oven problem and Finding the faults:

The oven will not turn on

The first thing you need to check is that the oven timer is not on auto if it is turn it on to manual.


No Heat in Oven


If the fan is running and the thermostat light comes on but you get no heat (or just the thermostat light on in non-fan ovens and cookers) then the probability is that the fan element or oven elements have failed. Find repair guides


The oven is totally dead

First things first, check the electricity supply and make sure it is okay. Find repair guides


The oven overheats and burns everything

Normally this is a simple thermostat failure which would manifest itself as this symptom. Find repair guides


The oven door isn’t closing properly

Normally this will be faulty hinges or the hinge runners. Find repair guides


The oven door fell off!

Normally this will be faulty hinges or the hinge runners. Find repair guides


The oven or cooker cuts out after it’s been on for a while

This is an overheating problem which can be caused by the main oven thermostat or a faulty safety thermostat that will be causing the problem. It can also be caused by a failure of the cooling fan, where fitted, but usually these go noisy before failing, Safety thermostats are used to prevent the oven or cooker overheating and will shut the oven down. Find repair guides


The oven or cooker is noisy

The fan motor and cooling fan motor are the most obvious causes where fitted. Find repair guides


Fan runs after I switch the oven off?

This is a cool down period and can vary massively from appliance to appliance but if it stays running then you normally have thermostat fault or sensor fault. See video above


The light inside the oven is faulty

Normally this is simply a case of replacing the bulb. Find repair guides


The grill element in my oven or cooker doesn’t work

This would usually indicate that the grill element is faulty. Check these Grill element Oven changeover switch Overheat thermostat Main oven thermostat, if used to regulate the grill temperature. Find repair guides


There’s smoke from the oven.

Invariably spillage except on a new installation or when a new element is fitted or oven may be overheating. Find repair guides


The oven does not come on, But Hob works but I can’t get the oven to come on.

The timer has been activated, possibly when the controls were cleaned. There are so many types of timers used that it would not be possible to go through every one, but if you have the instruction booklet, that will tell you how to turn it off. Normally it is just a case of pressing a button or turning a control knob. Find repair guides


Electricity trips (Rcd) when I turn the oven on or element

This is normally an element that has gone to earth, Well known fault with electric ovens, the insulation breaks down in the elements and trips the RCD , best way is to stick a meter on each element and check they not got earth leaks on them. But can also be a wiring fault. Find repair guides




While you can always dry freshly washed laundry on a clothesline or a drying rack, a gas or electric clothes dryer has become a staple in most homes. When it stops working correctly, here are several common dryer problems that you may be able to solve yourself without calling a repair technician.


Problem: Dryer Won’t Heat


If you have a gas dryer, check the supply line valve. It must be fully open to operate properly.

Electric dryers use two household fuses or circuit breakers. The drum can still turn if just one fuse is blown, but there will be no heat. You may need to replace both fuses or reset both circuit breakers.

If the dryer’s thermal fuse has blown due to a power surge or other mechanical problem, the dryer won’t heat. These fuses are easy and inexpensive to replace. Locate your user or repair manual, and you can find replacement parts at online retailers.

Problem: Dryer Cuts off After a Short Period


When a dryer shuts off abruptly after “working perfectly,” it is usually a problem with either the thermostat, the thermal resistor, or the thermal fuse that turns off the dryer to prevent overheating. You can check each of these parts with a voltage meter to determine if they are working properly or if they need to be replaced.


Problem: Dryer Making Unusual Noise


If you hear a thumping sound or see vibrations, the dryer may not be level. Each leg of the dryer can be adjusted and it should be leveled front to back and side to side.

Check for small items caught in the dryer drum. Coins, buttons, or paper clips can get caught between the drum and the front or rear of the dryer. Use a flashlight to inspect the drum and remove any objects. Always check and empty pockets before loading a washer or dryer.

If you hear loud thumping, the clothing may be knotted or balled up. You may not be loading the dryer correctly. Remove the knotted items and give them a shake before reloading to complete the drying cycle.

If you have a gas dryer and hear a clicking sound, this is normal. It is the gas valve opening and closing.

Problem: Dryer Won’t Start


The door latch may not be engaging. Check the latch for lint and clean it completely so that the door closes properly. When the lint is removed, use a bit of rubbing alcohol on a cotton swab to clean metal contact areas.

Check the power supply, including fuses and circuit breakers. When replacing a fuse, be sure to use a time-delay fuse.

Check the dryer’s internal thermal fuse. If it is blown, the dryer will not start.

If you have a push start knob, it may not be engaging correctly. Remove the knob and clean behind it, removing any dirt and lint.

Problem: Clothes Take Forever to Dry


Clean the lint filter. A filter loaded with lint reduces the airflow necessary for quick drying. You can recycle the lint for crafts.

Clean the outside exhaust vent. If the outside vent is not opening and closing properly, moisture is trapped inside the dryer drum. Run the dryer for five or 10 minutes. Go outside and hold your hand under the outside exhaust hood to check air movement. If you do not feel air coming from the vent, it is blocked with lint and must be cleaned thoroughly. Remove any snow or leaves that may be blocking the vent. Also, make sure the dryer vent duct is clean.

Check the dryer vent exhaust pipe. Be sure it is connected properly and has no kinks. If you are using a flexible hose, replace it with a rigid system.

Reduce the size of each load. An overcrowded dryer does not allow clothes to tumble freely and receive heat evenly.

Be sure the dryer is in a room that is above 45 F. A dryer cannot work efficiently in a room that is too cold.

Check the air circulation around the dryer. If your dryer is in a closet, there must be ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of one inch of airspace and the back should have at least five inches.

Do not allow fabric softener dryer sheets to block the airflow into the lint trap or grill. Never use more than one sheet per load.

Problem: Clothes Are Covered With Lint


Clean the lint screen. If the screen is full and cannot hold any more lint, then the lint is going to stay on your clothes.


Problem: Clothes Aren’t Dry After Automatic Timed Cycle


The load may not be connecting with the moisture sensor strips because there are not enough clothes in the drum or the dryer is not level. Small loads should be dried on timed dry rather than automatic dry.

Clean the moisture sensor strips. The moisture sensors are usually two metal strips located inside the front edge of the dryer drum. If they become coated with residue from fabric softener sheets, they won’t work properly. Clean them with a cotton ball and rubbing alcohol.



7 Common Dryer Problems and How to Fix Them

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This list of common dryer problems can help you troubleshoot and find the reason your dryer isn’t working as it should. Of course, there may be other issues, but these are the most common problems. Some are simple fixes that won’t even require a screw driver and other solutions may fall outside of your comfort level and you may choose to hire a professional to do the work.


Whatever you decide, always put safety first and remove the power source to the dryer before troubleshooting or attempting repairs. If you need to purchase new parts, be sure to know the manufacturer and model number of your dryer. Although some parts may be universal, there’s nothing more frustrating than having the right part for the wrong model.


 Common Dryer Problems

Quick Navigation

#1 – Dryer Won’t Turn On

#2 – Noisy Dryer

#3 – Wrinkled Clothes

#4 – Does Not Tumble

#5 – No Heat

#6 – Takes Too Long for Clothes to Dry

#7 – Too Hot

We highly recommend taking detailed notes or photos as you remove panels, parts and especially wiring. What may seem obvious while you are removing the parts may seem less clear when the time comes to replace the pieces. The time you spend upfront will be saved in the end and you’ll likely be far less frustrated.


Beyond a screw driver and a few other common tools you likely have in your tool box, you’ll need a Multimeter to perform many of the troubleshooting tasks. If you don’t already have one, they are an inexpensive and handy device that you’ll find yourself using whenever you have an issue with an appliance.


#1 – Dryer Won’t Turn On

If your dryer won’t start there’s a number of different things that could be causing the problem. You’ll likely need to do a little troubleshooting to identify the cause. But as simple as it may sound, first check your control settings to ensure that all buttons are fully depressed and that the settings are correct. Also, check that the start button was either pressed or turned enough to activate the dryer.



Check the power supply first to ensure that electricity is reaching your dryer. Use your multimeter to check the voltage at the outlet. If power is not flowing to your dryer, check your home’s electrical panel to see if any breakers may have been tripped.


If the breakers haven’t been tripped, it’s possible that the outlet needs to be replaced. If this is your problem it’s probably a good idea to contact an electrician unless you are comfortable working with electricity.


If the breakers haven’t been tripped, it’s possible that the outlet needs to be replaced. If this is your problem it’s probably a good idea to contact an electrician unless you are comfortable working with electricity.


If your outlet checked out with the multimeter and your dryer is getting electricity, the problem could be the power cord. Dryer power cords are prone to fraying due to movement and age.



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Terminal Block

The power will need to be ON for this test, so be extremely careful. If you are uncomfortable working with electricity, this may not be something you will want to undertake and you should call an experienced repairman.


Remove the power cord access panel and use your multimeter to check the voltage at the terminal block.


Replace the terminal block if it is faulty. Unplug the dryer and unscrew the mounting screws to disconnect power wires from the terminal block. Use a flathead screwdriver to remove the terminal block from the casing. Install a new terminal block.



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Door Switch

The door switch will keep the dryer from starting if the door is open. Frequently lint or other debris collects around the door gasket or switch. This build-up can prevent the door from completely closing and engaging the switch. If this is your problem, it’s an easy fix and something you can clean regularly to prevent future occurrences.


If you suspect the door switch is faulty, you may need to open the cabinet in order to troubleshoot and replace the switch depending on your model and manufacturer.



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There are a number of different thermostats in your dryer with the single job of regulating the internal temperature. Which thermostat being used is determined by which drying cycle is selected.


The cycling thermostat is generally located in the air flow path as it leave the drum. It is frequently inside the venting/exhaust system or on the blower wheel housing. A thermostat is about 1-1/2″ long and is oval shaped. Be sure to label the 2 wires when you remove them so you can reconnect them in the same way.


When the thermostat is at room temperature test with your multimeter set to RX1 and touch the probes to each terminal. If the thermostat is still in working order it will give a reading of zero since we are testing for continuity. If you receive anything other than a zero reading it will need to be replaced.



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Start Switch

If the start switch is faulty your dryer obviously won’t start. To troubleshoot this problem remove the knob from the start switch and open the control panel. Set your multimeter to RX1 and remove the leads to the switch. Clip the probes to the terminals of the switch. You should have a reading of infinity.


Next press the start button and check the reading. It should now read zero. The start switch is faulty and will need to be replaced if this was not the case.



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Thermal Fuse

Some dryers are designed with a thermal fuse that is within the exhaust duct in the rear panel. Once the thermal fuse is tripped the dryer will not operate (or it may simply stop heating). There is not a way to reset this fuse so it will need to be replaced if it tripped.



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#2 – Noisy Dryer

There are many moving parts on a dryer and as they show signs of wear, they often begin to make noise. There’s squeaking, squealing, humming and even thumping. Many of the noises a dryer makes are a sign that something in your dryer needs attention. Read our extensive article on troubleshooting a noisy clothes dryer for a more comprehensive list. Below are a few of the more common issues:



Dryers often have plastic glides located in the front end of the drum. Over time, these glides show signs of wear and need to be replaced.



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Blower Wheel

Although problems with the blower wheel can frequently require the part to be replaced, sometimes the fix can be as simple as cleaning out the blower. Often lint or other objects find there way into the blower wheel.



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Drum Support Roller

Drum support rollers are used to support the drum. When they show signs of wear they can become very noisy. If yours needs to be replaced, be sure to replace all of the support rollers as they tend to wear evenly.



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The main belt wraps around the drum and causes it to turn. As it wears out the belt will begin to make a thumping sound against the drum.



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#3 – Wrinkled Clothes

If you find that your clothes are wrinkled after using your dryer, there are a couple things that may be the cause.  All of which are easy to fix and won’t even require you to use a screw driver!


Possible Cause:

Clothes not promptly removed from the dryer.

No fabric softener.

Too large or too small of load.

Incorrect water level.

Water is the wrong temperature (too hot) for the clothing.

Laundry not properly sorted.

Incorrect wash and dry cycles.


Promptly remove clothing from the dryer and either fold or hang immediately.

The permanent press cycle will help reduce wrinkling by having a cool down cycle before it finishes.

Don’t dry multiple loads at the same time. This will put too many clothes in the dryer at the same time.

Don’t combine heavy and light clothing items together.

#4 – Does Not Tumble

Although there are a number of reasons the dryer’s drum won’t tumble, the most common cause is a defective belt, particularly if the motor is running.



When the dryer’s belt is worn or broken it won’t be able to turn the drum. You’ll need to replace the belt to get your dryer working again. Be sure you purchase the correct belt for your model. Then place the belt on the drum where to old belt had been and wind it onto the idler pulley and the motor pulley.


If the belt isn’t broken or worn, check that it’s in place on the drum and is properly fed thru the pulley configuration. The problem may be as simple as the belt being out of place.



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If you need to replace your dryer’s belt, it’s a best practice to also install a new idler pulley at the same time. As the idler pulley wears out, it places unnecessary stress on the belt which shortens it’s service life. The original problem may not have been the belt, but rather the idler pulley. Failure to change the idler pulley may mean you end up replacing your new belt much sooner than you expected.

Drum Support Rollers

The dryer drum sits on top of drum support rollers and over time the rollers become worn and need to be replaced. Although this isn’t too difficult of a repair, you will need to remove the drum in order to reach the rollers.



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Seized Motor or Support Parts

If the belt or idler pulley is the issue the motor should be running. However, when the dryer is on and you hear a buzzing or no sound at all there’s a good chance that your motor has seized. It’s possible that you’ll be able to replace the motor’s start capacitor, but don’t be surprised if you need a new motor!


How to Test for a Seized Motor (and other Part Issues):​

First, remove the belt and inspect the blower fan housing for blockages.​

Then, hand turn the motor shaft. If it doesn’t turn or it’s extremely difficult, there’s a good chance it is has seized and you’ll need a new motor.

If the motor turns with ease, turn ON the motor and allow it to run for a few seconds before installing a new belt.

If the motor appears to run fine, the problem may be with the drum rollers or idler pulley.

Next, rotate the drum by hand. If it’s difficult to turn, the problem is most likely the idler pulley, drum rollers or drum glides.

You can test each of these parts or simply replace them all since you have the dryer open.

#5 – No Heat

If your dryer isn’t producing any heat but it’s tumbling, there’s a couple of issues that could cause this problem. However, look for the obvious first by checking your dryer’s settings. Be sure that you have the appropriate settings for the clothes that you are drying. The fabric temperature and timer selections are all key to the performance of your dryer.


Thermal Fuse

Many dryers have a safety feature called a thermal fuse which protects the dryer from over-heating. The thermal fuse is generally in a white plastic housing and it’s located in the exhaust duct in the back panel of the dryer.


The thermal fuse will “trip” and prevent your dryer from working if it gets too hot. There’s not a way to reset the fuse, so if this is your problem you’ll need to replace the thermal fuse with a new one.



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Best Practice: Inspect your dryer’s vents for lint build-up. It’s not uncommon for the thermal fuse to blow due to trapped heat within the vents. If this was the reason your fuse blew, it will likely happen again if not cleaned.

Heating Element (Coils)

A heating element is a coil made from nichrome (nickel-chrome alloy). They can be found behind the back panel of the dryer.


Look for broken or burned areas by visually inspecting the heating element. Use a multimeter to check for continuity. Set the multimeter to RX and press the probes to the terminals of the element (remove the leads from the element first). The element is defective and needs to be replaced if you receive a reading of zero.

Temperature Switch

Access the temperature switch by removing the knob to the switch and opening the control panel. Set your multimeter to RX1 and remove the leads before touching the probes to the switch’s terminals. You should see a reading of zero or infinity.


Next, test again after turning the switch. The reading should change. If in the first test your result was zero, you should see infinity. If you saw infinity the first time, you should see zero. With any other results you’ll need to replace the switch.


The thermostat is located in the back panel of the dryer. Set the multimeter to RX1 and remove one lead from the two outside terminals on the thermostat. Press the probes to the terminals. You should see a reading of zero if the thermostat needs to be replaced.


The timer is located in the control panel. Set your multimeter to RX100 and remove the leads from the timer motor. Clip the probes to the leads, if you receive a reading of infinity you’ll need to replace the timer motor.

Power Cord

Electric dryers draw a lot of power to operate. They should always be plugged directly into an outlet . . . never use an extension cord.


Unplug the dryer and check the plug and cord for broken connections, burns or scorching. If there is a broken connection it’s possible that the dryer will continue to operate, but it won’t be able to deliver heat.


Ignitor (Gas Dryers)

If your dryer is powered by gas, check to see if the ignitor is cycling. If it is, yet the burner is NOT engaging, then you may have defective electrical coils in the gas valve. The electrical coils have wires coming from the top of a black cylinder and they are located near the burner valve assembly. The coils will open and supply gas to the burner when supplied with power.

Another thing to check is to visually see if your ignitor glows. If it doesn’t, look for a yellowish or white discoloration. There may also be a break in the ignitor.

Replace the ignitor if you notice a visible problem. If you don’t see anything obvious such as a burnt area or a break, check for continuity.

The issue could also be originating from somewhere else in the burner system or the control area.

Burner (Gas Dryers)

Check the flame. If the burner flame is burning clean and blue it’s functioning properly.

#6 – Takes Too Long for Clothes to Dry

If you notice your clothes are taking forever to dry, the problem may be simpler than you think!


It might surprise you that this annoying problem can be fixed by simply cleaning your lint filter. A dryer’s lint filter is designed to catch the lint and allow the air to flow. However, if you don’t clean it in a timely manner, it will force your dryer to work harder than necessary.

The air won’t be able to flow freely and it will not only take longer to dry your clothes, but it will often leave little specks of lint on your clean clothes. There can also be serious consequences since it could even cause a fire!

#7 – Too Hot

If you suspect your dryer is getting too hot it’s critical that you troubleshoot and resolve the problem as soon as possible. When a dryer experiences high operating temperatures it can become a very dangerous situation. Be sure to keep your personal safety a priority and be aware that the parts within the dryer may need to cool before handling as they may be extremely hot.


Check your thermostat by following the instructions listed above under “No Heat”.

Heating Element (Coils)

The instructions under “No Heat” for testing your heating elements are listed above.


Remove and clean the lint trap. If you have excessive lint build-up it could create a problem. It’s a good idea to clean the lint trap with every load, or at least every several loads.

Check the vent that runs from the dryer to the outside of the house. When this vent is obstructed you run the risk of your dryer overheating, but also a build-up of carbon monoxide. Once cleaned you should check it periodically to ensure that the problem has been resolved and it doesn’t clog again.





How to diagnose common dishwasher problems

common dishwasher problems

From leaks, to cold water and noisy machines, we’ve broken down what might be going wrong with your dishwasher.

If your dishwasher is acting up then there might be a solution that can save you from the horrors of hand washing.


Dishwasher leaks are usually easy enough to identify. Check the following things:

Too much detergent – make sure you’re not overloading on detergent. A soapy residue in the detergent tray will indicate that you’re being a bit too generous with your cleaning solution.

Properly stacked dishes – are your dishes stacked properly? Overloading or poor stacking could be at the root of the problem. Make sure you don’t cram too much into the machine, and that all items are stacked properly in the trays.

Door seal – is the seal around the door old and worn? If so, check your owner’s manual to find out the correct part number for a replacement seal.

Pipe connections – make sure that the pipe connections at the back of your machine are in good condition and fastened correctly.

In the worst case scenario your machine might have corroded at the bottom, in which case the only solution is to replace your dishwasher.

Not Filling

If your dishes are coming out dry and dirty then your machine is not filling with water.


Check under the sink and make sure the hot water stop valve is fully open. If it is, check your owner’s manual to see whether you can access the water inlet valve; this might be clogged up with debris and need clearing out.

If you’re still having some trouble with your machine, we recommend calling in a professional appliance engineer.

Not draining

A little water left in the tub is normal, but if you’re worried about the amount of water left after each wash then check the following:

Is your drain hose damaged?

Are your drains blocked?

If neither of these applies then you might need a new pump. Check your owner’s manual for advice on replacing your dishwasher’s pump assembly.

Not Washing

If your plates are still dirty after a wash cycle then there’s a good chance that poor loading is the culprit.

When stacking your dirty dishes make sure you don’t just pile them into the machine. Plates may be in the way of others, meaning that the water and detergent just won’t reach them.

If the problem continues you can try adding more detergent, but if that doesn’t do the trick it’s time to pick up the phone and have a chat with an expert appliance engineer.

Not taking the detergent

You may be putting in too much of the soapy stuff. Your dishwasher will only use the amount needed to clean the plates inside it. Use less detergent for a couple of runs and see if that helps.

Water is cold

If you suspect the water is not heating properly:

Hold a thermometer under the hot water tap for two minutes.

Check that the water is at least 140 degrees Fahrenheit (60 degrees Celsius).

If it’s not hot enough then turn up the dial on your hot water heater.

Excessive Noise

There are a number of factors that can result in your machine being a bit too noisy. There may be some loose or worn parts, or you could just be stacking your plates badly.

When the machine is cold, look around the inside for any hard objects such as bones, fruit stones or errant knives and forks and remove these from the machine.

Make sure the unit is on a level surface. If the noise is a ‘thump’ then your water inlet valve may be in need of replacement.



Get professional and guaranteed cooker hob repairs in Nairobi

Fixing expertly any brand, model and type of gas hobs and electric hobs!

Fully vetted and qualified Gas Safe registered engineers 12-months guarantee on the labor and original replacement parts6-days availability and fast online booking procedure Cooker hob repairs, suitable for any brand and model

Your cooker hob repairs in Nairobi  in these  steps

  1. Schedule your gas hob repair or electric hob repair appointment easily online in less than a minute.
  2. A fully equipped and City & Guilds-certified hob repair engineer will come to your address to see to the problem.
  3. The expert will perform the diagnostics and use original spare parts to fix your appliance there and then if possible.
  4. If the appliance repairman needs to order a component, a second visit will be arranged to complete the service.

Reliable electric and gas hob repairs performed by local technicians in Nairobi

Whether your induction hob stops working all of a sudden, your gas hob won’t stay lit when you most need it or your ceramic hob turns on and off to your annoyance, none of us is immune to experiencing these issues once in a while. And the key here is that they all need to be looked at by a certified and skilled appliance repairman. Quantum Appliances    can assist you with arranging a professional domestic appliance repair service, designed to fix your faulty cooker hob, regardless of of its type, brand or model.

We work with trusted partners, who count only on fully certified electricians and Gas Safe registered engineers. The experts are thoroughly trained and vetted, and operating all week round, so you can entrust your appliance repair needs with confidence and at a convenient time for you.

Below, you can see what types of cooker hobs you can have fixed and running again in no time:

  • Conventional gas hobs
  • Wide gas hobs
  • Gas-on-glass hobs
  • Electric hobs
  • Electric plate hobs
  • Electric coil hob
  • Ceramic hobs
  • Induction hobs
  • Glass hobs

The experienced appliance repairman will save the day by expertly identifying the issue and replacing any malfunctioning hob components for you. Note that if a broken electric hob can be just an inconvenience; issues with gas hobs can be actually dangerous. Therefore, don’t postpone calling in a certified gas engineer, who will ensure that your property and family are not put at risk.

Common faults the hob repair engineers can fix for you in Nairobi

Electric and gas appliances can pose a risk if not maintained and serviced on a regular basis. And when your cooker hob stops working as it should, the short-term inability to cook a meal is the last thing that you should worry about. Short circuit issues that can cause a fire or a carbon monoxide leak, due to a damaged gas hob connection, can be outright dangerous. So, as soon as you notice that the gas flame is of an unusual colour or your electric cooktop keeps tripping, don’t attempt figuring out what’s wrong with the appliance by yourself! Instead, hire a professional with Fantastic Services!

We’ll assign a qualified engineer, who will determine the fault with your cooking appliance, no matter if it’s an AEG, Beko, Bosch, Neff, SMEG, or Zanussi make. Check out below some of the most common hob repair problems the pros can fix for you:

  • Common gas hob problems
  • Issues with adjusting the heat
  • Malfunctioning ignition
  • Gas leak/ unusual smell
  • Unstable or uneven gas hob flames
  • Faulty or damaged gas pipe connections

Common electric hob issues

  1. Addressing a range of error codes
  2. The ‘E’ symbol keeps flashing
  3. Heat adjustment problems
  4. Hob plate fails to heat up
  5. Faulty electric hob ring
  6. Energy regulatory issues
  7. Cooker hob trips the electricity
  8. Cook top shuts off during cooking
  9. Indicator light fails to turn on
  10. Sparks come out when the hob is turned on

Induction hob common problems

  • Induction hob doesn’t turn on/off
  • Induction hob keeps turning off during cooking
  • Induction hob display keeps flashing after being turned off
  • Induction hob is making a noise
  • Error code issues
  • Only parts of the induction hob heat up

Why rely on Quantum Appliances   for your hob repair needs

Professional diagnostics and repairs

The fully equipped gas hob engineer or electric appliance repairman will first expertly diagnose the problem with your hob. They use original brand-specific replacement parts and always aim to fix your hob on the same day. If that’s not possible, the specialist will order the needed component and arrange a second visit to finish off the job.

Repairs of any make and model

Fully accredited by the City & Guilds organization and Gas Safe registered, the repair engineers we work with are trained to fix any type, model and brand of electric, induction or gas cooker hobs. They have experience in repairing a variety of hob issues and always perform thorough tests upon completion of the service to confirm that your appliance functions as it should.

Guaranteed hob repair services

Your cooker hob repair service comes with a 12-months guarantee on the workmanship and all replacement parts used to fix your appliance. So, rest assured that you will receive high-standard results and enjoy cooking again on your ceramic or gas hob with the knowledge that it operates properly and safely.

Appliance servicing for domestic and business clients alike

Whether you’re running a busy takeaway or Airbnb short let, should you have induction hob repair issues or a malfunctioning gas cooker hob, don’t hesitate to contact us! The specialists we’ve partnered with can eliminate faults with both commercial and domestic cooking appliances with your utmost satisfaction in mind.

Reliable cooker hood repairs in Nairobi  by qualified engineers

Get extractor fan repairs near you with a 1-year guarantee

All cooker hood types and brands fixed on the same day if possibleA 12-months guarantee on labour and replacement partsAn A-to-Z service: from diagnostics & sourcing original parts to repairsTransparent, fixed prices

Your cooker hood repair service completed in 4 steps

  1. Fill in the online booking form to book your cooker hood repair appointment for a time that suits you best.
  2. We’ll assign a certified local engineer to perform the diagnostics of your exhaust hood on the arranged day.
  3. He will be fully equipped with all the needed tools and spare parts to troubleshoot your appliance and fix it.
  4. Upon completion of the job, the engineer will test your cooker hood to make sure that it functions as it should.

How can the Nairobi  extractor hood engineer assist you?

Whether your kitchen is equipped with an integrated vent hood or extraction and recirculation cooker hood, the appliance needs to be maintained in optimal condition, in order to keep your kitchen well ventilated and odour-free. But as all machines and appliances can start playing up, your cooker hood can also give you troubles. Be it a loud chopping sound coming from the extractor fan or the unit simply fails to extract the air as it should, cooker hood repair issues can occur once in a while.

Not resolving the kitchen extractor fan repair problem in a timely manner can only lead to an array of other unwanted outcomes, such as bad room ventilation, grease and grime build-up on the walls and ceiling, condensation and smoke issues, and so on. So, why not entrust any extractor fan repair jobs you might have to the skilled and certified engineers we’ve partnered with in Nairobi ? Quantum Appliances    can assist you with fixing your cooker hood, regardless of its model and brand (such as Neff, SMEG, Zanussi, Bosch, Rangemaster, and Beko).

Check out below the types of range hoods that can be repaired for you:

  • Downdraft extractors;
  • Kitchen island hoods;
  • Chimney hoods;
  • Conventional/traditional hoods;
  • Touch control cooker hoods;
  • Integrated/built-in hoods;
  • Extraction and recirculation cooker hoods;
  • Telescopic cooker hoods;
  • Canopy hoods.
  • The above list is not exhaustive, so if you have any other type of cooker hood to fix, just ask to see if we can help you out!

What common issues the extractor hood repairs experts can address

Has your cooker hood stopped working properly? Be it a minor or major fault, the experts are ready to fix cooker hood issues of any sort. From a cooker hood not extracting the air correctly to fixing a completely broken kitchen extractor fan, your service provider will perform the cooker hood service diligently and with your high satisfaction in mind.

Here are some of the common problems the specialist can assist you with:

  • Clogged-up vent pipes;
  • Compromised airflow or insufficient air extraction;
  • Faulty wires, malfunctioning connectors, etc.;
  • Blown cooker hood light bulbs;
  • Control and light switch repairs;
  • Faulty cooker hood motor replacement or repair;
  • Diagnostics and elimination of chopping, rattling or humming noises;
  • Short circuit and tripping electrical issues;
  • Faulty control board (PCB);
  • Hood filter maintenance and replacement;
  • Get in touch with us today and let us help you get your kitchen extractor fan up and running again!

Why choose Quantum Appliances    to repair your cooker hood?

Complete appliance diagnostics and repair work

The certified Nairobi  cooker hood engineers we work with can troubleshoot your range hood and fix an array of possible problems with it. The pro will disassemble the unit and replace the malfunctioning part on the same day if he can. If not, the expert will source the necessary component and come again on another day to complete the appliance repair service.

Using original replacement parts

We pride ourselves on delivering high-quality cooker hood repairs, so we ensure that the certified engineers use only professional tools and original spare parts, sourced from the respective manufacturer of your particular appliance brand. So, rest assured that your extractor fan will be fully functioning in no time.

Guaranteed workmanship and replacement parts

The cooker hood repairmen are fully insured and certified by the City & Guilds of Nairobi  Institute. So, be confident that their workmanship is completely guaranteed. You’ll also enjoy a 12-months guarantee on all the spare parts used to fix your cooker hood.

Real-time availability and flexible appointments

No matter if you require restaurant hood repair assistance or extractor fan repair help in your home kitchen, you can count on Quantum Appliances    at all times. You can book online weekday and out-of-business-hours appointments (including evening and weekend visits). And should you have any questions, our 24/7 customer service team is always at your disposal.

Electric Cooker Installation Guide

Whilst only a qualified electrician is permitted to install a new circuit for an electric cooker, any competent DIY enthusiast is welcome to replace or upgrade their gas oven to an electrical alternative. This guide will talk you through the process of installing and wiring an electric cooker.

What Preparation is needed to Install an Electric Cooker?

Firstly, you’ll need to be aware of your requirements. Electric cookers draw a great deal of power – more than a gas oven, because they generate a larger, more evenly distributed amount of intense heat.

With that in mind, you’ll have to be sure that you have a large fuse (the instruction manual of your oven will advise on this – you may get away with 13amps, but typically you’ll need something bigger), a thick, heat-resistant cable (consult a professional electrician if you are unsure of electric cooker cable size requirements) and an accessible double pole isolating switch.

Why Do I Need a Double Pole Isolating Switch, Rather Than a Single?

It’s all a matter of safety. While a single switch overrides the live wiring to your cooker should it need to do so, an oven uses so much power during an electrical circuit that the neutral wire may still be carrying some current. A double pole isolating switch will also power down the neutral wire, and thus remove the risk of residual electrical shocks should you touch the cooker after it has tripped.

What Circuit and Cables are Needed to Install an Electric Cooker?

All electric cookers require their own radial circuit – it is inadvisable for an oven to share a circuit with another major kitchen appliance.

Install a cooker control unit within two metres of the cooker, but never directly above it, and run a thick cable that is capable of supporting the amount of electricity that your oven will need to one side.

Obviously, you will want to keep this as close to the appliance as is safe to prevent any potential trip hazards in the kitchen, but not so close as to pose a fire risk. You are then ready to wire your electric oven.

Wiring an Electric Cooker

The process of actually wiring your oven is largely similar to wiring a plug. Switch off any source of power to the oven at the mains (remember just how much electricity runs through these appliances) and feed your circuit cable into the oven’s control unit. Strip the end of the circuit cable in advance of bringing your appliance into place to hooking everything up, and you are almost there.

Installing an Electric Cooker

Firstly, remember that electric ovens are not light – get somebody to help you with the lifting and shifting, or you risk doing some serious damage to your back. Once in position, locate the terminal outlet box on your appliance; this is usually found halfway up the back of the cooker and covered by an unscrewable plate.

Remove the plate and connect your live, neutral and earth wires into the appropriate positions (remember, it’s always the blue neutral to the left, brown live to the right, and the green and yellow earth through the centre). Once these wires are appropriately tight, close up the outlet box and complete all remaining connections to your control unit.

Upon doing so, get the oven into position (again, seeking help if necessary), and switch on the mains power. If all done correctly, you’ll be ready to cook up a storm.

Can I Install My Own Electric Cooker?

As long as you have the appropriate qualification and status as a competent person to work with electricity, yes.

Who Else Can Install an Electric Cooker?

Any reputable appliance shop will offer a service of installing your oven for a fee, but if you are capable of confident of doing the work yourself then you can save yourself this expense – it’s not as complicated as you may believe. All the same, you do not want to take any chances with such an important appliance, so consult a professional if you have any doubts in your mind!

I’m installing an Electric Oven from Scratch – Where Can it Go?

You’ll need to install your cooker at least 300mm from anything else in your kitchen aside from countertops, so keep your oven as far as possible from your sink and fridge-freezer.

My Oven Won’t Heat Up – is this a Wiring Problem?

It could be the wiring, it could be something as a simple as a blown fuse, or it could be an issue with one of the elements within the cooker. Most electric ovens should have a digital clock on them – if this is working, then it suggests the issue stems from a lack of power. If not, you’ll need the assistance of an electrician.

Can I Follow These Instructions to Switch My Gas Oven for an Electric?

Yes, but of course you’ll have to switch off your gas supply in the vicinity, and possibly look into getting the gas pipe removed. Consult a professional for further advice.

Are Electric Cookers Expensive to Run?

They tend to lead to higher utility bills than a gas oven, yes. However, the trade-off is that an electric oven will heat things up faster than a gas equivalent, and distribute any heat much more evenly.

Oven maintenance

Aside keeping your oven clean, ovens generally only require a little maintenance.

It is worth checking the door seal from time to time to ensure it has not started to perish or tear as you can lose some heat resulting in uneven cooking.

Avoid slamming the door or placing heavy items on it as this can damage the hinges causing them to break.

Most oven cavities have a light which will require replacing at some point, refer to your user manual to check how to remove the cover. Replacing the bulb is usually a simple task but always take care to do maintenance when the oven is cold.

To clean your oven we recommend this specialist Oven and Microwave cleaner. Its non-corrosive formula powerfully cleans away grease and charred residues with no overpowering fumes.


Hob maintenance

Gas, electric ceramic and induction hobs do not require any routine maintenance aside from cleaning.

Always take care to clean only when the appliance is completely cool. Some spills on ceramic electric hobs can leave a dark mark that may be difficult to remove. Its important to cleans spills as soon as possible to reduce the risk of them marking your hob. Never use an abrasive sponge or cloth as this is likely to damage the surface.

To remove burnt on deposits this glass scraper works really well. Replacement blades can also be purchased when needed. The Ceramic Hob cleaner cleans exceptionally well, is non-abrasive and leaves a protective film.


For gas hobs, it is recommended that you keep gas injectors free from debris as this will stop the ring from igniting.

If possible to remove, you can clean rotary control knobs to remove debris that may be causing it not to operate correctly. Please refer to your user manual as some rotary controls can be difficult to remove.

10 Oven Maintenance Tips to Take Care of Your Oven

If you want your range to last for years to come, it’s important to take care and maintain the oven including all of its components.

In this article, we’re sharing a few oven maintenance tips to help you take care of your own.

Oven Maintenance Tips

How often do you use your oven? How often do you look inside to inspect just how clean it is? And, well, how often do you clean it? Have you tested the temperature lately to ensure it is heating properly?

Somewhere along the line, whether you realize it or not, there is a good chance you have spilled food inside your oven. It could have boiled over the top of your casserole dish or splattered as something began to heat up. Did you clean it up? Unlikely. Most often, when the food is done, we pull it out, feast on our deliciousness, and move on. Right?

This means that the next time you go to bake something in your oven, you are going to get those drippings and splatters nice and crispy. And, probably add more to them. Then the next time, you do it again. Over and over.

Before long, your oven is not going to look too clean – and attempting to clean it is going to be quite the chore.

Just like a car requires routine maintenance to ensure it runs at its optimal level, so does your oven.

Here are a few oven maintenance to help you keep your range in top condition.

Make Use of Your Oven’s Self-Cleaning Feature

Most ovens have these, but very few people are familiar with how it works. Read your manual or contact the manufacturer. Be sure to wipe down the inside of the oven after it cools down. And, whatever you do, never start the self-cleaning feature and leave home.

Clean Your Oven Regularly

Experts say that you should give your oven a thorough cleaning at least twice each year. Of course, if you use it daily, you may want to increase that cleaning routine to, say, every couple of months. Leaving burnt food to continue to re-burn with every use will eventually cause your oven to work less efficiently. Not to mention that the continuous smell of burnt food every time you use it will eventually start affecting the taste of your new meal.

Don’t Remove Your Oven’s Knobs

These knobs are directly connected to your oven’s control system. When you remove them to spray cleaner on them, you are actually putting yourself at risk of electrocution. As tempting as it is to clean them this way, don’t. Leave your knobs right where they are.

Inspect and Replace Your Gas Line

Every time you purchase a new oven, you should always update your gas line, too. It seems like a logical thing to do, right? After all, a fresh line means less chance of a leak down the road. But, here’s the thing – what if you have invested in a well-working oven and you don’t plan on upgrading anytime soon? If you have had your oven for a while, you may want to take the time to inspect the line. If it looks at all worn, replace it.

Always Unplug Your Oven When You Clean

Now, we aren’t necessarily referring to when you decide to wipe down the stovetop. Or even clean your oven’s glass window. But, because this is an electrical appliance that is not made for dealing with water or lots of liquid cleaners, by leaving it plugged in you are putting yourself at risk for electrocution.

Be safe – always unplug it.

Check Your Element (Burners) Regularly

If you see any debris on it, any deformities, or a spot that glows a little bit brighter than the rest, you are going to want to replace it. It can spark and create a flame as it shorts out. Generally, it’s a rather minor issue. However, it can result in heavy damage to the appliance. As soon as you notice this, stop using your oven and replace the burner/element.

Take Care When Baking

If you are baking a full casserole or pie, for example, consider putting a larger baking sheet underneath it. This will catch anything that may leak out or boil over, reducing the mess within your oven.

If you do notice spills, though, when you are done baking, you should always wipe down the inside of the oven as soon as it cools. This reduces a bigger mess later.

Don’t Forget to Clean Your Racks

It is easy to focus on the bottom and sides of your oven. And, for good reason – that is usually where all the food is. But, it is not the only place. In order to reach the bottom, it has to go through the racks. So, be sure to give them as much attention as the rest of the oven when cleaning.

Inspect Your Door Gaskets

This is the rubber piece that runs along the oven door that helps seal in the heat. Over time, this gasket can begin to deteriorate, allowing heat to seep through, and resulting in your oven not heating appropriately.

Make a point to regularly inspect your oven’s gasket and replace it if necessary so that your oven may operate efficiently.

Slide Your Oven Out and Clean Underneath and Behind It

Your oven requires a bit of space to allow air to flow around it. While it was likely installed this way, over time that could change. Crumbs, debris, and all sorts of things can find their way underneath the oven, on either side and behind it. This can disrupt the flow of air and, in some instances, create a fire hazard.


Your oven is an investment and you should treat it as such. This means performing routine maintenance that will give you the best performance for an extended amount of time. So, take the time to regularly clean your oven and prevent future messes down the road. Clean in and around it, inspect your gaskets and your elements, leave your knobs right where they are, and, by all means, unplug the oven as you clean it.

Dishwasher Installation

The ultimate time-saving appliance, dishwashers are a tremendous help in the kitchen. If yours isn’t performing like it used to—or you need to install a recently purchased unit—contact Mr. Rooter® Plumbing for professional dishwasher installation. Our expert plumbers will safely route and connect water lines and ensure all electrical wires are properly installed. That way, you won’t have to worry about water damage or any other disaster.

Types of Dishwasher Services We Offer

  • Compact dishwasher installation
  • Dish-drawer dishwasher installation
  • Freestanding dishwasher installation
  • Dishwasher Installation Cost

Dishwasher installation cost varies depending on your dishwasher make and model, as well as your kitchen configuration. In the plumbing world, we don’t like surprises—and that includes unexpected costs! For the most accurate cost estimate, we recommend that yourequest a job estimate online. That way you’ll know how much the job will cost, before we start working.

Dishwasher maintenance is recommended to ensure you get great wash results and to keep the appliance hygienic.

Dishwasher maintenance:

If your crockery is not coming out as clean as you would like, check for anything that may be preventing the spray arm from turning fully or anything obstructing the water jets, which you can feel at the end of each spray arm.  Poor wash results can be a result of overloading.

Scrape away excess food even though there is a filter at the bottom of the cavity to catch waste. This will need to be emptied between wash cycles.

Check the manufacturer’s recommendations for your detergents, some wash programmes are not suitable for multi-tab detergents, either the wash cycle is too short or too cool. In this instance the tablet may not dissolve.

Always ensure you have dishwasher salt in the tank. This salt is to recharge the resin in the water softener.  Only use dishwasher salt in the tank as using normal table salt will damage the appliance.


Water softness levels may need to be adjusted depending on the hardness of your water supply. Please refer to your user manual to check how to set the correct water softener levels for your region.

Rinse aid helps to dry the dishes without any streaks or stains. Ensure you have sufficient rinse aid in the appliance at all times. We recommend using rinse aid and salt in your appliance even if you use detergent with them in already.

Have your dishwasher repaired in the comfort of your own home

Book a dishwasher repair service by skilled engineers in Nairobi

Sourcing all needed replacement parts Monday-to-Saturday availability1-year guarantee for your peace of min Seasoned, City & Guilds-certified engineers

Our dishwasher will return to its regular duties in these steps

1.Book your on-spot dishwasher service appointment online

2.The dishwasher engineer will arrive to investigate the problem

3.He will repair the issue or replace the faulty parts with new ones on the spot

4.The specialist will test your appliance to ensure that everything is working properly

Get comprehensive dishwasher repairs in Nairobi

No matter if you have installed a new integrated or free-standing dishwasher, you expect from it to serve you 10+ years without breaking down. Truth is entirely different – these types of appliances are quite complicated pieces of equipment, and as time goes by, any inside moving component is susceptible to damage from wear and tear. Depending on the type of fault your dishwasher has, the repair work may require specific expertise and qualifications.

At Fantastic Services, we’ve partnered with experienced local dishwasher engineers in Nairobi , who will do everything possible to fix your appliance on the same day. They are well-familiar with all dish washing machine models and a range of brands, including Bosch, Siemens, Neff, Beko, Miele, Hotpoint, and more! Whenever you need emergency repairs or a routine check-up, we’ll send a City & Guilds-certified specialist to get your appliance fully operational, and your dishes spotless and cupboard-ready again! Your local dishwasher repairman has the equipment and access to genuine spare parts to complete the Repair job for the following types of appliances:

  • Freestanding or built-in/integrated dishwashers;
  • Appliances with traditional manual design or Wi-Fi controls;
  • Full-size and slim line models;
  • Compact appliances;
  • Drawer dishwasher;
  • Countertop machines and more!

Choose a dishwasher repairs service near you that has everything covered

Dishwasher stopped working? Does the appliance flash warning lights? The skilled technician is at your disposal if you ever experience any of the following problems:

Unusually loud noises coming out from the machine;

  • The appliance does not drain the water away;
  • The machine is overflowing or leaking water underneath;
  • The appliance does not properly clean or dry the dishes;
  • The appliance does not heat up effectively or at all;
  • The appliance does not receive any water;
  • The appliance salt compartment is full of water;
  • The soap dispenser doesn’t open during a wash cycle;
  • The machine smells bad;
  • The appliance’s arms don’t spin;
  • The appliance is tripping the electrics;
  • The dishwashing machine leaves a white chalky residue on glasses.

Our trusted dishwasher repair service providers can fix appliances of any make and model, and thus, prolong their lifespan by using original spare parts, purchased directly from the manufacturers.

Dishwasher repairs

Four reasons to choose our dishwasher repair in Nairobi

Professional diagnostics and repair work

Your dishwasher repairman has passed several rigorous training courses and has been officially recognized by the City & Guilds organization for his high quality of workmanship. Upon arrival, he will use appropriate tools to disassemble your domestic or commercial appliance and will fix the problem in one visit if possible. For an extra measure of safety, the engineer will perform full functional and safety tests, free of charge.

Fixing models by any manufacturer

The specialist knows his way around virtually any dishwasher on the market, be it a modern model with complicated electronics or one that has been already discontinued. If the repair work demands it, he can also order extra spare parts at no delivery or supply fee.

Satisfying results backed with a guarantee

Once your appliance is fully repaired, all work done by the dishwasher engineer will be fully guaranteed for a period of one year. This goes for all parts that the expert has replaced, as well.

Discover the full potential of your appliance

The expert can offer you personalized dishwasher maintenance services to help you learn how to keep your appliance up and running long after the manufacturer’s estimated expiration date.

Washer and dryer hookup and installation service.

Few household appliances are more important than your washer and dryer. Between the time they save and the way they keep your clothes looking great, they are a vital part of your day-to-day life.

To keep them working great and avoid damage to your home, it’s important that your washer and dryer hookup is done properly. If you do have problems, it’s important to schedule a fast repair or replacement to avoid bigger problems and keep your clothes in top shape. Quantum Appliances  Services offers a full range of repair and installation services to keep your washer, dryer, and other home appliances running smoothly.*

Quantum Appliances  Services washer and dryer hookups.

Installing a washing machine and dryer may seem like a simple plug-and-play task, but that just isn’t the case. To begin with, you need to figure out how to get the appliance home and up or down your stairs. Next, you need to make sure your electrical outlets can handle the electric load. This may not be the case even if you had an older model that might have used less electricity. Then, you need to get the water lines just right to avoid flooding your home either the first time you run your washer or if the connection wears out over time. Your exhaust vent also needs to be just right to allow heat and moisture to escape your home without allowing for a potential fire-causing lint buildup. If your washer or dryer uses gas, add on the need to set up the connection safely to prevent dangerous gas leaks.

Any single error can cause damage to your new appliance or to your home. It’s also possible to put your safety or your family’s safety at risk. To protect your purchase, yourself, and your family, leave the installation to the professionals at Quantum Appliances  Services.

Petro expert installing a washer and dryer

Petro washing machine and dryer repair

If your washer or dryer are making strange noises, not running as expected, or just not cleaning right, call for service immediately. One small problem can wear out other parts in your system and spread to a bigger and more expensive problem.

Common signs that your washer needs help include the following:

  • Not starting
  • Door or lid not locking
  • Not spinning
  • Not completing a cycle
  • Not draining
  • Excessive or unusual noises
  • Leaking water
  • Starting to smell
  • Leaving clothes unusually wet

Common signs of trouble for a dryer include the following:

  • Not starting
  • Not spinning
  • Not heating
  • Not finishing a cycle
  • Not drying completely when lightly loaded
  • Starting to smell
  • Not venting properly
  • If you’re experiencing any of the above symptoms, stop using your washer or dryer until you’re able to have it checked by a professional.

Need help?

Quantum Appliances Services is the name that your neighbors have counted on for appliance installation and repair services for years. We install, maintain, and repair all major brands using only experienced technicians, including: Maytag, Whirlpool, GE, Samsung, Kenmore, and more.

We provide a full range of washer and dryer services including the following:

Removal of old appliances

Hook up of water and drainage

Installation of dryer exhaust vent

Installation of gas line for gas dryer

Installation of new unit

We recommend undertaking regular routine maintenance to keep your appliance running efficiently.

Clean the fluff filter.  This filter is usually located at the front of the porthole, most commonly you would remove this by lifting the filter, noting that this will gather a lot of loose fabric which can fall away.

Pull the loose fabric away and dispose.  For a through clean we recommend taking a vacuum cleaner nozzle to it filter unit and carefully vacuum around the filter cavity.

In a condenser dryer it is also important to remove fluff from the heat exchanger. This is usually located in the base of the appliance.   We recommend unclipping the unit and rinsing this with a shower head or tap to remove the build-up of lint.

Appliances do vary so we recommend downloading your User Manual to get accurate information on how to clean and maintain your appliance.  Some models will have a water reservoir that should be emptied prior to cleaning the exchanger.

Condenser dryers have a water container that collects the condensed water.  It is important to empty this after each use though most appliances will not operate if this is full.  Some models can have a hose attached to send waste water out of the standpipe.  To find out whether your appliance has this feature, please refer to the user manual.

Tumble dryers are more effective if the fabric has room to move, always pay attention to care labels noting that new appliances may not work as your previous appliance did.  Please check the user manual before drying delicate items.

Tips for Proper Washer and Dryer Maintenance

We all have to do laundry. Learn how to care for and maintain your washer and dryer so they last and work properly. Check out these maintenance tips.

Taking towels out of dryer

There they stand those faithful servants, our washer and dryer, waiting stoically for their next use. They’re sturdily built, simple to use and only moderately expensive. If properly maintained, they’ll give you years of service. It only takes some simple steps to extend the lifetime of your appliances and minimize washer and dryer repair costs.

7 Automatic Washer Maintenance Tips

Home washers come in two basic models: front loaders and top loaders. Though initially more expensive, front loaders tend to pay for themselves, as they use about two thirds less water than the less expensive top loaders. Whatever your model, the following maintenance tips for your automatic washer can help prolong its life.

  1. Empty the Washer of Wet Clothes As Soon As Possible

This is one of the easiest — and most essential — washer maintenance steps to perform. Left in the washer, wet clothes create unpleasant odors and can cause mold and mildew buildup if they sit for too long.

Related: What To Do When Your Washer Won’t Drain

  1. Inspect the Door

Another simple tip is to check the front loader door gaskets for moisture. When wetness is present, it can cause mold and mildew to accumulate, which can prevent the door from sealing properly during the wash cycle. Wipe the gaskets dry after every use and leave the door open slightly, so air can circulate and dry remaining moisture. While you’re at it, clean the gaskets and drum every month with a solution of equal parts water and vinegar. And for a top loader, leave the door open after each washing to foster air circulation and prevent mildew.

  1. Don’t Overload the Washer

Oversized loads can lead to poor wash results, damaged clothing and damage to the washer as a result of the machine being off balance. For most fabrics, the machine should be loosely filled rather than packed tight.

Related: Am I Using Too Much Laundry Detergent or Cleaner?

  1. Perform Periodic Maintenance Washes

Two to three times a year, run the washer without any clothes in the drum. Run on the hottest cycle using the normal amount of detergent. These regular maintenance washes will keep the machine and drain pipes clean and free from dirt, grease and hard-water salts buildup.

  1. Keep the Machine Level

Check to make sure the machine is level so the drum is balanced when it spins. Spinning out of balance places a strain on parts and can significantly reduce the longevity of your washer. Most washers use adjustable legs with locking nuts for leveling. (Note: Turn the legs clockwise to lower them and counter-clockwise to raise them.) Adjust and tighten these legs to balance the machine. Some machines also have back legs that adjust automatically. Once you’ve adjusted the front legs, tilt the machine forward to allow the back legs to balance out.

  1. Inspect the Hoses

Unattended, a burst water hose can spill hundreds of gallons an hour into your home. To prevent this calamity, inspect your hoses several times a year. If you see cracks or breaks, unplug the machine, turn off the water supply on both hoses and replace them, preferably with braided, metal hoses that can’t split open. Also, use a bristle brush to clean the filters of debris and sediment that reduce the machine’s water flow. Finally, replace your hoses every five years and tape the date on them so you know when you last replaced them.

  1. Don’t Forget the Exterior

To prevent rusting, fill in scratches and gashes with touch-up paint from your local hardware or home supply store. Use a mild soap to wash the outside surfaces as well as the buttons and control dials to prevent sticking and malfunctions. That goes for your dryer, too.

6 Home Dryer Maintenance Tips

By all means, don’t neglect that trusty dryer standing there by the washer. It’s a bit less complicated than your washer, but it, too, needs preventive maintenance to run smoothly.

  1. Clean the Lint Trap

Lint can be lethal for you and your dryer. A dryer can erupt in flames if lint builds up in either the lint screen or the ducts. According to the National Fire Protection Association, an estimated 16,800 fires were caused by dryers or washing machines in the United States. This led to civilian deaths, injuries, and millions of dollars in direct property damage. After every load, remove and clean the lint screen and use a long brush or hand vacuum to remove any globs of lint at the bottom of the trap. Shine a flashlight into the trap to make sure it’s clear. As a homeowner, it is beneficial to have a prevention plan in place in the event of a fire in your home.

Related: Need To Vent? A Guide To Cleaning Your Dryer

  1. Clean the Dryer’s Venting Duct

At least once a year, clean your dryer’s entire venting system, from the dryer to the outside. If the duct is plastic or ribbed metal, toss it and replace with smooth metal. And make sure the outside vent is free of obstructions. If this task seems a bit beyond your DIY capabilities, hire a professional.

  1. Don’t Put Soiled Items in the Dryer

To keep the interior of the dryer clean and the machine running efficiently, don’t put anything soiled into the dryer. If you want to put clothes or towels that are wet for some other reason — a day at the pool or beach, perhaps — run them through your washer first.

  1. Don’t Overload the Dryer

This is good advice for your dryer, as well as your washer. You may think you can cram your dryer with more than one load and save time, but the opposite is true. Your clothes need the circulation of hot air to dry, and overstuffing impedes this circulation and increases the drying time. Plus, overloading the dryer can cause it to break down.

  1. Use Liquid Fabric Softener

Though dryer sheets are cheaper, they leave residue in the dryer that can clog vents and reduce dryer efficiency. Liquid fabric softener, used during the washing cycle, is better for your dryer.

Related: New Appliance Checklist: Washer And Dryer Sets

  1. Don’t Forget to Balance the Dryer

Like your washer, the dryer needs to be balanced for maximum performance and longevity. Use the adjustable leveling legs to even out the machine. If your dryer doesn’t have these, use uniformed-sized wood pieces to level it.

Basic washer and dryer maintenance isn’t all that difficult. No matter your level of appliance care expertise, you can save yourself some stress and money by following these simple steps for washer and dryer upkeep. Be good to them, and they’ll be good to you for years to come.

Take Your Washer and Dryer Maintenance Even Further

You depend on your laundry appliances to keep your life moving smoothly. An American Home Shield® Washing Machine Warranty and Dryer Home Warranty can help to ensure your laundry appliances are running smoothly, too

Manufacturer-approved tumble dryer repairs in Nairobi

Hire tumble dryer engineers near you to get your appliance up and running again

Guaranteed tumble dryer service for any brand and modelBringing all tools and common spare parts on-siteSkilled and City & Guilds-certified techniciansFlexible booking options

Hassle-free tumble dryer repair service completed in 4 simple steps

1.Schedule your dryer repair appointment online and get a free quote

2.Your appliance will be diagnosed by a City & Guilds-certified engineer

3.He will use suitable tools and spare parts to fix the problem on-site

4.The expert troubleshoots your appliance to ensure it’s working properly

A range of tumble dryers fixed for you by local engineers

If you notice that your tumble dryer is not working as it should, let Quantum Appliances    facilitate a start-to-finish appliance repair service for you. The certified electrical or Gas Safe-registered engineers, we’ve partnered with, are experienced in fixing all appliance models and brands, such as AEG, Beko, Bosch, Hotpoint, LG, and Miele. They are able to quickly diagnose and troubleshoot any issue in full compliance with all industry standards and safety regulations.

So, schedule an appointment online when you need to fix any of the following household or commercial appliances:

Vented tumble dryers;

Condenser tumble dryers;

Heat pump tumble dryers;

Electric and gas tumble dryers;

Freestanding and integrated appliances.

Your local tumble dryer engineer can repair all kinds of common dryer faults

Your experienced technician can handle all common tumble dryer malfunctions in a day’s work. Of course, he is also trained in identifying and fixing issues that would fly past a regular technician’s radar. Below, you will find a few examples of what exactly he can help you with.

The tumble dryer won’t heat up

If your appliance fails to properly heat up or does not heat at all, then the engineer can help you and identify the heating element that needs replacing. For example, this malfunction may be caused by a faulty thermostat or a thermal overload cut-out (a heat-activated fuse inside the appliance).

The appliance is not spinning

This could mean one of three things – a problem with the dryer drive belt, a seized dryer drum, or a faulty motor or capacitor. The specialist will have a closer look at your appliance to determine which of these scenarios has occurred and will order a replacement part if needed.

The machine is not drying clothes properly

This may be caused by disrupted airflow. To repair your dryer, the specialist will examine your vented or condenser tumble dryer to identify the fault. For vented models, this is usually caused by a warped or kinked vent hose, and for condenser types – by excess fluff, covering the condenser itself.

The tumble dryer is making a loud noise

If your clothes dryer makes squeaking, screeching, scraping, or banging noise, the specialist will seek the problem in faulty bearings, faulty door seal or worn tension pulleys. A solution to the issue might be something as simple as levelling the machine on a flat surface. But if this is not the case, the tumble dryer fixer will replace the faulty part.

Why opt for the Fantastic Services’ tumble dryer service in Nairobi ?

Long-term results provided by professionals in the field

The professional, who will arrive to fix and extend the life of your appliance, is accredited by the City and Guilds of Nairobi  Institute. This means that the engineer will perform your tumble dryer repair quickly, reliably and in line with the latest safety standards in the field.

Tumble dryer repairs with a 1-year guarantee

After the repair work is done, its quality will be guaranteed for a one-year period. This guarantee covers repairs carried out on all models by any tumble dryer brand and the parts used in the process.

Fixed price rates – you only pay for the service itself

Your price quotation will include the price for the diagnostics and repair work. It will not, however, include the cost of parts that need to be changed or ordered separately.

Providing all tools and common spare parts on-site

The toolkit of your local Nairobi  technician contains all tools needed to disassemble your appliance if needed. He will also bring spare parts and use them to try and fix the issue in a single visit. If extra parts need to be ordered, a second visit will be arranged.

Get your fridge and freezer installation right with Fantastic Handyman

Have your integrated fridge properly installed to achieve that neat and stylish look of your kitchen!

How to replace your fridge freezer?


Check costs and availability near you via our booking form


Explain in detail your requirements to get a precise quote for the job


Enjoy an expertly fitted and connected fridge freezer


Don’t pay a penny more, just for the time spent on the job

There are many discrete installation options you can choose from

You can have your new fridge freezer safely and securely installed by professionals. Just take advantage of our integrated fridge freezer installation service. This is a convenient and elegant solution when you wish to fit out your property with a new kitchen appliance. The handymen can install freestanding fridge freezers, integrated (with sliding door or fixed/door-on-door), semi-integrated and American-style models.

Before the integrated fridge installation service, please make sure that the handymen will have access to the area where you want the appliance to be installed. Also, proper electrical connection within 1.5 meters of the area is necessary.

Built-in fridge installation has never been easier

What the service includes

Whether you need professional maintenance or a complete fridge replacement, our refrigerator installation has you completely covered. For example, the skilled specialists can safely remove your current fridge and connect its shiny new replacement to the water supply. If you suspect a leak, the diligent pros can also take a good look at the plumbing connections of your water or ice model and replace those if need be. Need some basic carpentry work instead? No worries – your handymen have the right tools and the know-how to drill holes or cut worktops to accommodate a bigger hob. And if you don’t know where to store your old appliance, simply book our efficient rubbish removal as well and let the professionals handle the rest.

Choosing the location of your appliance

One of the best places for a fridge freezer is a kitchen unit space near a power socket. This way the appliance becomes easier to use and blends perfectly with the interior. The unit should never be situated near a heating device such as a cooker, radiator, water heater and so on. Also, it shouldn’t be exposed to direct sunlight if possible – otherwise the appliance will have to compensate by expending more power. Another important thing to keep in mind is that the sides of the fridge freezer heat up while it is operational so proper ventilation is of importance as well.

12 Refrigerator Maintenance Tips to Help Avoid Calling a Professional

Refrigerators are one of the most used appliance in the home. With our refrigerator maintenance tips, we’ll teach how to keep the refrigerator in great shape.

Kitchen with Double-Door Stainless Steel Refrigerator

Photo by: iStock

Broken Refrigerator? Need a Pro Now? Book a qualified, local home repair Pro with American Home Shield ProConnect in just a few clicks. Click here to book now. *Available in most major markets. Services vary by market.


If your refrigerator maintenance routine involves simply re-stocking it with food and beverages from time to time, you might want to reconsider your approach. A refrigerator is one of the few household appliances that runs continually, so keeping it in tiptop shape is especially important. Taking a few minutes on a regular basis to perform some simple maintenance tasks will help your unit run more efficiently, helping to save on energy costs and expensive refrigerator repair bills. Proper maintenance can also help minimize wear and tear to the appliance and help you avoid refrigerator issues, which may increase its lifespan. Here are some fridge maintenance steps to put into practice at your house:

Refrigerator coils

  1. Clean the Coils

Although you may not be able to see the coils, keeping them free of dust, debris, and pet hair really does help the refrigerator operate more smoothly and efficiently. The coils are usually located at the bottom of the unit or in the back. You may have to remove a grill to get to them, but usually that just involves snapping off a plate or removing a few simple screws. If your unit’s coils are in the back, you may have to roll or move the unit away from the wall, which also gives you the chance to clean the floor underneath the fridge. You can purchase a special coil-cleaning tool for the job, but a vacuum cleaner attachment or a stiff brush can also do the trick. Just run the vacuum or brush over and under the coils, removing dust as you go. Clean the condenser fan, too. The coils should be cleaned in this manner once or twice a year, and more often if you have pets that shed.

refrigerator temperature

  1. Maintain the Temperature

Check the temperature often in both the refrigerator and freezer sections of your unit. This is important for food safety as well as for helping the fridge run efficiently. The refrigerator compartment should be around 37 to 40 degrees Fahrenheit and the freezer section should be set at zero degrees Fahrenheit. If you have an older model or if you suspect that your fridge or freezer isn’t cooling correctly, you can purchase an inexpensive refrigerator thermometer at most hardware and home improvement stores.

opening refrigerator door

  1. Check the Gasket

If your gasket isn’t sealing well, cold air can be escaping, which makes the unit work harder and use more energy to maintain the right temperature. Inspect the gasket frequently for signs of wear and tear. If it’s cracked or deteriorated, you should replace it to avoid refrigerator problems. As a part of your fridge maintenance routine, be sure to clean the gasket regularly with warm, soapy water to help prevent crumbs and spills from harming the seal.

Changing refrigerator filters

  1. Change Filters

Many people don’t realize that refrigerator ice makers and water dispensers usually have filters that need changing. Check your manufacturer’s instructions for specific recommendations and replacement information for your model. Keeping the filters changed will help keep your icemaker and water dispenser clean and will help these components run efficiently. A good way to remember to change your fridge filters is to do it when you change other filters around your home.

refrigerator door

  1. Close the Door

As it turns out, your mother was right – keeping the refrigerator door closed is one of the best ways to ensure proper refrigerator maintenance. This is because the refrigerator has to work harder to maintain the correct temperatures when the door is opened frequently. Think about the items you need out of the fridge before you open the door, and retrieve them all at once. Make sure the door is closed tightly when you’re through.

level tool

  1. Stay Level

If your refrigerator is not level, the doors may not close completely or seal properly, and the motor may have to strain unnecessarily. Use a level tool on the shelves to check your refrigerator’s position. Adjust the feet of the refrigerator if necessary to keep the unit even on all sides.

food storage

  1. Cover Food

Store food properly in containers with securely fitting tops, or covered tightly with foil or plastic wrap. This will help minimize moisture in the unit.

Full fridge

  1. Fill It

While you don’t want to overcrowd your refrigerator or freezer, keeping the contents full will actually help the unit cool better and operate more efficiently. When filling your refrigerator and freezer, be careful not to block the any vents or controls.

ice maker

  1. Empty the ice

While this won’t help your freezer run any more efficiently, it may help your drinks taste better. Oftentimes, the ice at the top of the dispenser container gets used while the ice on the bottom just sits there for long periods and becomes stale. Empty the entire container periodically and let it refill from the bottom to make sure all the ice stays fresh.

refrigerator light

  1. Light it Up

You may not think that working light bulbs will make a big difference, but if you can’t see what you’re looking for inside the refrigerator, you may keep the door open longer. Change any interior light bulbs that burn out promptly so that your family members don’t have to fumble around in dark shelves and drawers.

food storage

  1. Cool Down

Placing hot, steaming food in your fridge will raise the temperature of the unit and of the contents, making the appliance work harder to stabilize. While food safety is very important, take a few minutes to let hot items cool down before storing them in your refrigerator.

kitchen layout

  1. Refrigerator Placement

It’s not possible to always choose where your refrigerator will go in your kitchen, but if you get the chance, place it away from the cooktop, oven, or heating source. If a refrigerator is close to any of these heat-generating items, it will just have to work harder to keep the contents cold and use more energy in the process. Also, ensure that it has adequate space around it to allow the vents to function correctly. You don’t want cabinets or other appliances to crowd the unit too closely and impede its operation.

Even if you perform regularrefrigerator preventative maintenance, pay attention to any warning signs that you may be headed for a broken refrigerator, such as:

  • Food and drink items aren’t as cold as they normally are
  • Soft ice cream
  • Melted ice or cubes that stick together
  • Food starts spoiling early
  • Water around the unit
  • Unusual noises or clicking sounds

If you notice any of these signs, it may be time to call a qualified refrigerator repair professional for help. Even if these signs aren’t present, it may be time to consider an appliance warranty to cover everyday household appliances.

Fast and efficient fridge freezer repairs in Nairobi  you can count on

Trust the local fridge engineer, experienced to fix fridges or freezers of any brand and model

All work and parts guaranteed for a period of 12 monthsSourcing spare parts by official manufacturersReliable, City & Guilds-accredited fridge technicians

Get a trouble-free freezer and fridge repair in Nairobi  in 4 steps

1.Schedule and book a repair session online in less than 60 seconds

2.A diligent appliance repair engineer will examine your unit for faults

3.He will fix the problem using suitable spare parts, tools, and equipment in one visit if possible

4.The expert will thoroughly test the appliance after the service

What does your professional fridge freezer repair service entail?

There’s nothing more frustrating than having issues with your fridge, freezer or combi units, which can result in spoiling a lot of food and spreading unpleasant smells in just a few hours. So, when your domestic or commercial appliance stops working or not cooling, it needs repairing as quickly as possible.

Whether you notice water leaking on the floor, strange noise or over freezing, Fantastic Service can help. We work with City & Guilds-certified and manufacturer-approved fridge freezer engineers in Nairobi , who can respond to emergency calls and fix your refrigerator or combination unit in one visit most of the time.

The specially trained and insured technicians are ready to help you out with the repair of any model from leading brands, including Beko, Samsung, Hotpoint, Bosch, LG, and the list goes on. They can take care of any of the below mentioned appliances with guaranteed results:

Freestanding and integrated (built-in) refrigerators;

American-style fridge freezers;

Compact and counter depth machines;

Top or bottom freezer refrigerators;

Side-by-side or French door refrigerators;

Mini fridges, ice machines, and wine coolers;

Traditional and Wi-Fi-enabled models;

And many more.

Reliable fridge repair service

There is a lot your local fridge freezer repairman can do for you

Fridge getting too cold or too warm? Worse, the fridge got broken? No matter what issue or error code your appliance develops, the expertly trained refrigerator engineers are near you to diagnose and fix a wide range of fridge / freezer faults during the earliest possible repair time slot (morning, afternoon, and weekend appointments, if available). You can be confident of getting the help you need, whether your commercial or domestic fridge freezer needs troubleshooting.

Here’s a list of the most common fridge repair problems the local technicians have seen and completed throughout the years:

Leaking fridge seal repair;

The appliance is icing up;

Fridge thermostat/fan motor replacement or repair;

Refrigerator compressor not running;

Ice maker not filling with water or not making ice;

Changing fridge water filter;

The appliance makes loud, humming, clicking or another type of noise consistently;

Refrigerator runs constantly and is warm on touch

Water dispenser not working properly;

Walk-in fridge repairs;

Fridge freezer door reversal and broken hinges repairs, and more!

top quality freezer repair

What to expect from your local fridge repair in Nairobi

Manufacturer-approved fridge freezer repair engineers

The specialist has a City & Guilds certification, which guarantees that he will work quickly, efficiently, and in line with all official safety protocols. This also means that he can fix any model of appliance, including American fridge freezer of any brand that is currently on the market.

Fully guaranteed repairs and replacement parts

Whether you’ve requested appliance repairs with us, all work done by the professional will be covered by a 12-months guarantee (includes both initial diagnostics and any replaced parts).

Supplying original parts for your appliance

Nobody wants their appliance to break down a few months after the repairs. Our provider works with many of the manufacturers and their representatives to ensure that each specialist carries the original spare pieces for your exact fridge or freezer model to deliver long-lasting results.

Repairs for domestic and commercial clients

The maintenance services have been designed with flexibility in mind. Each of the refrigeration engineers has the skills and the qualifications to help out not just private homeowners, but also to provide commercial fridge repairs in Nairobi  offices, food chains, hotels, coffee shops, as well as for landlords and tenants, and more.

Oven Maintenance

What is Oven Maintenance?

Oven maintenance refers to all the procedures and activities (covered by a program for plant maintenance) carried out to preserve the initial operating conditions (mechanical, thermal, and electrical) of an oven and and its parts.

Oven maintenance activities should focus on the following aspects:

Scheduled inspection of the oven’s overall status

Replacement of loose/flaking, worn, rusty, damaged, or broken components (e.g., nuts, screws, bolts, screw threads, taper pins/fasteners)

Regular lubrication of moving parts and/or metal-to metal contacts (drives, motors, bearings, chains)

Repair and welding of equipment subject to stress and load

Oven maintenance is essential to guarantee its ideal conditions of operation and conservation. A properly maintained oven:

Offers a longer service life to the baker

Guarantees maximum equipment availability

Works efficiently in terms of fuel consumption to directly bake the products

Generates minimum heat losses (e.g., through the humid air extraction system and wall insulation)

Ensures steady state conditions during baking, hence producing consistent quality

Prevents breakdowns, idling, and rework

Minimizes explosion risks (e.g., in the case of direct gas-fired ovens)

Reduces downtime and prevents total plant shutdowns that directly affect production, order deliveries, and sales


Oven maintenance is a key component of the whole plant maintenance program. Members of staff (e.g., in purchasing, maintenance, quality, and operations departments) should pay special attention to the oven because it:

Imparts final and definite characteristics to the products

Is the equipment with the longest cycle time in the production line

Is the processing unit that consumes the majority of the energy (fuel and electricity) used by the plant

Is the machine with the highest acquisition costs (lease/rental prices, depreciation and amortisation costs, value of asset, commissioning, and setup charges)

Greatly affects the total manufacturing costs of a bakery, according to its energy efficiency

Broken and/or malfunctioning ovens can bring bread-making plants to a standstill. Medium-sized and retail bakeries usually operate under the “we fix it” approach, in which the maintenance department performs all maintenance activities and interventions. These activities are “firefighting” maintenance that occurs when one of the ovens, mixers, or proofers in the processing line breaks down.

In the traditional bakery, the production department works under the “we operate the oven and run it until it breaks” mentality. Oven operators generally do not perform any maintenance activities. Instead, the operators contact the maintenance department when the oven breaks down. In addition, the operators are inactive during the maintenance activities.1

When the production line is operating smoothly, a down or broken piece of equipment impacts all preceding steps (i.e., mixing of ingredients, dough make-up operations, and proofing), thus increasing the risk of product contamination and deterioration.

This is why bakeries should migrate to a proactive maintenance approach for ovens, which covers:

Preventive maintenance: Planned sequence of inspections, interventions, and repairs designed to avoid equipment failure.

Corrective maintenance: Scheduled interventions or works for malfunctioning or broken equipment in order to restore it to proper working condition.

Unscheduled maintenance: Reactive interventions or works immediately performed when a critical repair and/or replacement is needed, often during unpredicted breakdowns.

Temporary repairs: Quick repairs that use a variety of approved temporary materials (e.g., tape, wire, strings, cardboard, plastic) and that are replaced with permanent repairs as soon as possible.2

How it works3

In order to execute and sustain oven maintenance activities, bakeries require management guidelines, operating procedures, safety instructions, oven maintenance manuals from the manufacturer, trained and educated personnel, documentation, and recordkeeping.

The following equipment parts and conditions should be taken into account in the oven maintenance subprogram:

Welded metal components

Driving chains and belts

Motors and drives

Steam lines and fittings

Air lines and fittings

Seals and gaskets


Fan filters

Explosion door arrangement

Oven flues


Conveyor belts/bands

Oven band tension

Automatic tracking rollers

Temperature controllers


Motors and electrical control equipment


Burners and gas equipment

Oven maintenance checklist4

Different types of ovens require special attention. A preventive oven maintenance subprogram, including adherence to the manufacturers’ recommendations, should be established and followed. This program should set a minimum maintenance schedule that includes inspection and work interventions. An adequate supply of spare parts should be maintained, and inoperable equipment should be cleaned, repaired, or replaced, as required.

Visual operational checklist

Burners, for ignition and combustion characteristics

Air–fuel ratios

Baking temperatures

Operation of ventilating equipment/air extraction fans or blowers

Regular shift checklist (checks performed at the start of every shift)

Check the set point of control instrumentation (e.g., temperature, heat flux, humidity of baking chamber, and air flow for convective drying mechanisms).

Check positions of hand valves, manual dampers, secondary air openings, and adjustable bypasses.

Check blowers, fans, compressors, and pumps for unusual bearing noise and shaft vibration; check belt tension and belt fatigue of V-belt-driven equipment.

Perform lubrication in accordance with manufacturer’s requirements.

Periodic checklist (maintenance activities performed at intervals based on the recommendations of the manufacturer and the requirements of the process)

Inspect flame-sensing devices for condition, location, and cleanliness.

Inspect thermocouples and loose connections.

Check setting and operation of low and high temperature limit devices.

Check igniters and verify proper gap.

Check control valves, dampers, and actuators for free, smooth action and adjustment.

Test fuel manual valves for operation and tightness of closure as specified by the manufacturer.

Test instruments for proper response to sensors failure.

Clean or replace the air blower filters.

Clean the water, fuel, gas compressor, and pump strainers.

Inspect burners for proper operation, air–fuel ratio, plugging, or deterioration.

Check all orifice plates, air–gas mixers, flow indicators, meters, gauges, and pressure indicators; if necessary, clean or repair them.

Test pressure relief valves; if necessary, repair or replace.

Inspect air, water, fuel, and impulse piping for leaks.

Inspect radiant tubes and heat exchanger tubes for leakage, and repair if necessary.

Lubricate the instrumentation, valve motors, valves, blowers, compressors, pumps, and other components.

Test and recalibrate instrumentation in accordance with manufacturer’s recommendations.

Test flame safeguard units.

7 Common Oven Problems and How to Fix Them

Is your oven not heating? Ranger burner won’t turn on? Oven door won’t shut? We have the solutions to these common oven problems and more.

Oven won’t heat

Your oven is one of the most important appliances in your kitchen – you may not use it every day, but just try to get through the week without it! Whether you’re baking up a batch of cookies or a loaf of bread, or just throwing in a frozen pizza after a long and tiring day at work, you need your oven. So when something goes wrong with it, you need to know how to fix it – and whether it’s time to throw in the dishtowel and call the pros. Here’s your step-by-step guide to fixing seven of the most common oven problems:

Need your oven repaired? Need a Pro Now? Book a qualified, local home repair Pro with American Home Shield ProConnect in just a few clicks. Click here to book now. *Available in most major markets. Services vary by market.


  1. The Gas Burner Won’t Light

If you have a gas stove, you can light the range burners with a match if the electric ignition isn’t working. However, if the burners won’t light, and it’s not the result of an obvious problem like a power outage, you should troubleshoot it.

Lift off the burner grate, burner cap and burner base.

Clean any food debris out of the burner with a toothpick or some compressed air.

Clean the grate, cap and case while you’re at it.

Check the wires connecting the igniter to the control module. If there’s a loose connection here, tighten it.

Burner still won’t light? You may need to replace the igniter. There could also be another problem, like a kink in the gas line. Time to call the pros.

  1. The Range Burner Won’t Heat

If you have an electric stove, your range burners need electricity in order to heat up. Sometimes, these burners go bad and need to be replaced. If one of your electric burners won’t heat up, follow these steps:

Switch out the faulty burner with one that you know works. Simply unplug it from the burner socket and plug the working one in.

If the working burner heats up, the problem is your burner. Replace it.

If the working burner doesn’t heat up, the problem is either the infinite switch or the socket. Does the socket look burned or damaged? You may need to replace it.

Test the burner again. If it still doesn’t work, test and replace the infinite switch.

issue with oven temperature

  1. The Oven Won’t Heat

An oven that won’t heat is usually the result of a faulty igniter (for a gas oven) or heating element (for an electric oven). If both your gas oven and your gas burners have stopped working, the problem is most likely with the gas line, and will require professional repair. However, you may be able to replace the heating element or igniter yourself.

Use a screwdriver to remove the old igniter or heating element. Heating elements are usually located inside the oven, while you can access an igniter from underneath.

To get to your igniter, remove the broiler or storage drawer.

Make sure to turn off the power to your oven before servicing it.

If your heating element is of the hidden variety, you may need to call a repairman to replace it for you.

  1. The Oven Won’t Heat to the Right Temperature

This could be a problem with the temperature sensor, the gas igniter or the heating element.

Check the temperature sensor. It shouldn’t be touching the inside wall of the oven.

Use an ohmmeter to make sure the sensor is functional. The resistance should rise as the temperature of the oven increases.

If the sensor isn’t working, replace it.

Verify that the heating element or gas igniter is working, and replace it if not.

If everything’s been checked or replaced, recalibrate the oven.

Heat the oven to 350 degrees Fahrenheit. Check the temperature inside the oven with an oven thermometer after 20 minutes, and every 20 minutes thereafter for the next 90 minutes to two hours.

Add up the sum of the temperature readings, and divide by the number of readings you took, to get the average temperature of the oven.

Adjust the oven’s temperature dial accordingly.

  1. The Oven Door Won’t Shut

An oven that won’t shut isn’t safe for use. Follow these steps to fix it:

Unplug the oven and turn off the gas, if it’s a gas model.

Pull straight up and out on the door to remove it from the oven. If it won’t pull up, look to unscrew any screws holding the hinges in place inside the oven.

Check the hinges. Replace them if necessary.

Check for broken door springs. Slide out the bottom drawer and look under the oven to see the door springs.

Remove any broken springs with pliers. The ends should be wrapped around two bolts. Replace them, rewrapping the ends of the new springs around the bolts.

Replace the silicone or rubber gasket around the door.

If the oven door still won’t shut, the door sensor may need to be replaced.

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  1. The Interior Light Is Out

Just like other light bulbs, the one inside your oven occasionally goes out. Here’s how to replace it:

Remove the bulb cover, usually by giving it a quarter-turn counterclockwise.

Remove the old bulb by pulling it straight out.

Using a dry cloth or gloves to handle the new bulb, replace the old bulb with one of the same type.

  1. The Oven Won’t Self-Clean

What good is a self-cleaning oven that won’t self-clean? Here’s what to do if your self-cleaning cycle stops working:

Make sure you’re starting the cycle correctly.

Set timers and knobs correctly.

Manage your expectations. Large spills inside the oven will leave a layer of ash that may still require some manual cleaning.

If you’re still having trouble with the self-cleaning cycle, you’ll probably need to call a repairman to replace the door lock motor and switch, control board, thermostat or some other component that is keeping your oven from running the self-cleaning cycle.

If the electric oven that you use to cook your meals has stopped working, there are a number of possible reasons why. So you know you need to make some electric oven repairs, but which?

Most of the things that often go wrong with electric ovens are relatively easy to fix, so don’t start worrying about how you’re going to afford a new cooker just yet – first, have a read of this guide to common electric oven repairs and see if you might be able to correct the issue yourself.

Electric Oven

Image courtesy of Kitchen Economy

SAFETY FIRST! Before attempting any electric oven repairs, be sure to switch off and unplug the appliance. Never work on an electrical appliance that is still connected to the mains. If in doubt, don’t risk damaging your oven and/or harming yourself – call in a professional.

Oven element

Problem: The oven is not heating up because the element (the bit that actually gets hot when you switch the oven on) isn’t working.

Solution: This electric oven repair is fairly common, to fix it order a new oven element for your appliance and use this to replace the faulty element.

How to replace oven heating elements >


Problem: Your oven’s thermostat – which measures the heat inside the oven and switches off the element once the desired temperate has been reached – is not working properly. As a result, your oven is not getting hot enough, getting too hot, or failing to heat up at all.

Solution: Purchase a replacement thermostat for your electric oven and replace the one that isn’t working.

How to replace your oven thermostat >

Terminal block

Problem: Your appliance is plugged in and switched on at the wall, but no electricity is reaching the oven and it won’t turn on at all.

Solution: You may need to replace your cooker’s terminal block so that electricity can reach the appliance itself.

Browse electrical fittings >

Oven fan

Problem: The fan inside your electric fan oven is not functioning properly. As a result, your food is cooking unevenly (this happens because the heat is not being distributed evenly around the oven by the fan).

Solution: Buy a new oven fan assembly and replace the faulty parts as necessary.

How to replace your oven fan >

Oven door seal

Problem: Your oven is losing heat because the rubber door seal is broken or missing. As a result, the oven takes longer to heat up and uses more energy than necessary.

Solution: Order a new oven door seal and fit to the door.

One of the most helpful modern conveniences is the washing machine. When it’s working, there’s nothing like having clean clothes at your convenience. But when it’s not, it certainly makes life more difficult. There are a few easy maintenance tasks that help keep your washing machine in tip-top shape. With these tips, you’ll have fewer service calls and a washing machine that lasts longer.

Wash Your Washer

stainless steel, washing machine, drum

This seems like something that would happen naturally. Isn’t our washer there to wash clothes? So, why wouldn’t the washer be clean inside? Unfortunately, it doesn’t always work that way.

You may notice that your clothes don’t smell as fresh or that the washer itself has an “off” odor. If so, the inside may need cleaning. Any partially dissolved suds can create a film that gets onto your clothing. This buildup also gets onto the drum of your washer. Other than simply being unclean, this film also breeds mold and mildew.

There are products you can buy where you simply spray the cleaner inside of your washer and run it after a few minutes. These work well but you can also make a solution at home. Mix about 3/4 cup of bleach along with some powdered laundry detergent – approximately one tablespoon should suffice. Put the solution in your washer and run it on its regular cycle. This will help clean and sanitize the inside for a fresher and cleaner scent.

Do this cleaning cycle around once a month. Even if you run an empty load with some detergent and bleach, it will help keep the machine fresher.

More Cleaning

What, more cleaning you ask? This part is pretty simple – keep the outside clean. Wipe up spills and periodically clean the rest of the outside so that it preserves the finish. While you’re at it, you might as well clean the fabric softener, bleach, and detergent dispenser – if your washer has these.

The lint filter gets dirty too. It doesn’t need cleaning all of the time but if it is too stopped up, it may cause your washer to stop temporarily with an error code. You can clear out this code by finding the lint filter, which can be found by referring to your owner’s manual. If you’ve put it away somewhere, go online and type in your washer type plus “lint filter location” into a browser.

Check the Hoses

This one can be kind of a pain since it’s in the back of your machine. Yet, you don’t have to do this all the time and it’s important. According to Houzz:

Keep an eye on the hoses connected to your washing machine. You want to be sure they don’t become bent. If your washing machine is older, it may be time to replace those hoses (which should be replaced every five years.) A leak in your washing machine hose can cause a flood in your home.

Try doing this at least once a year. Just a quick once-over should be sufficient to make sure the hoses are okay.

Always Follow Instructions

washing machine, button, regulation, hand, technology, techniqueThis sounds like a given but you would be surprised at how many people never pay attention to the settings or instructions. This can minimize the life of your washing machine. For example, if you have one of the HE (high efficiency) washers, you have to use a certain type of laundry soap for those machines.

As stated in The Spruce:

High-efficiency front or top loading washers are designed with low water levels and a tumbling washing action. HE detergents are low sudsing and specially formulated to provide clean wash loads in these energy-saving washers.

If you were to use other laundry detergents, it may not clean your clothes right due to confusing the machine. It may not rinse the clothes properly, interrupt the cycle, or not wash the clothes right. You’re simply defeating the purpose of the machine. However, HE machines use less soap so you get more uses out of your laundry soap bottle.

The same rules apply to things like specific settings. If you are washing a heavy load, use that setting so that the washer does not go out of balance or not clean properly.

Leave the Door Open (or Clean It)

If you have a top-loading washer, leave the door open between washings. This gives your washer time to dry out and lose all of the humidity that may cause odors. Many front-loading machines have lights in them or it is not convenient to leave them open. If you cannot, make sure that you at least wipe down the rubber seal in between washings so that mold or mildew does not start to grow.

Extra TLC

There are a few things you can do to make your washer better. For example, make sure it is installed level. A washing machine that is not on level ground will start to shake and even move out of place. This may not only damage your floor but can damage the washer too.

And make sure the washer is at least 4-5 inches from the wall. This helps ensure that the hoses mentioned earlier do not kink or bend.

Show Your Washer Some Love

Many washing machines last for years. If you want to ensure the longevity of your washing machine, just show it some love. Keep it clean, follow the instructions, and just take care of it and it will take care of you.

Get expert washing machine repairs in Nairobi

If your washing machine is not draining properly or is making strange noises, you better book your appliance repair service with Quantum Appliances    and let the City & Guilds-certified and manufacturer-approved engineers fix the problem.

The washing machine repair engineers we work with are fully trained to carry out a wide range of repairs to any make and model of washing machines including AEG, Beko, Bosch, Hotpoint, Indesit, LG, Miele, Samsung, Zanussi and many more. They can diagnose and troubleshoot any issue in full compliance with all industry standards and safety regulations.

So, schedule your appointment online when you need quick and reliable help with any of the following household or commercial appliances:

Fully automatic washing machines

Semi-automatic washing machines

Front load washing machines

Top load washing machines

High efficiency top loading washing machines

Integrated and built-in washing machines

Washer dryers

Tumble dryers

A range of repairs your washing machine engineer in Nairobi  can help you with

Look your best with a properly fixed washer dryer or washing machine

A broken washing machine or dryer can often spell a real disaster in an organised household, especially if an interview, an important company event, or a wedding is on the horizon. If your washing machine is not spinning or drying your clothes properly, don’t waste your time figuring out what is causing the problem, but save yourself time and turn to the skilled technicians we work with. They have many years of experience and can repair any of the following problems:

  • Appliance refuses to start;
  • No water is being filled;
  • The washing machine is not spinning;
  • The appliance is not heating;
  • The washing machine is making strange noises;
  • The washing machine is overheating;
  • The appliance door is stuck or locked;
  • The machine is leaking;
  • The washing machine is not draining completely;
  • The washing machine is reporting an error code;
  • The washing machine’s drum won’t turn at all;
  • The washing machine sticks on a part of the program;
  • The machine smells really bad;
  • The appliance is tripping the electricity.
  • Appliance won’t drain or is full of water;
  • Appliance won’t spin properly or at all;

The spin cycle is louder than usual;

Your clothes are not properly dried.

Five reasons to contact the washing machine and dryer repair specialist near you

Expert diagnostics and repair

Your washing machine repair service will start with full diagnostics of the appliance to identify the problem and the replacement parts required to complete the service. The washing machine engineers are fully stocked with a wide range of common replacement parts, so they can complete the service within one visit. If extra parts need to be ordered, a second visit will be arranged. The engineer will perform full functional and safety tests, so you can be confident of getting the highest quality of service available.

Repairs that are made to last

Each of the Nairobi specialists has carried out hundreds of washer and dryer machine repair sessions with varied difficulty levels. They are also officially certified by the City & Guilds of Nairobi  institute, meaning that your appliance will be repaired in a safe and highly efficient manner.

Fixing models by any brand

Even the most complicated piece of washing machine technology will pose no challenge to the fully equipped specialist. Besides bringing over all necessary tools of the trade, the technician’s van also contains virtually all common spare parts. Each part is exempt from supply and delivery fees.

Expert maintenance advice

The technicians don’t just fix appliances – they also advise their clients on how to make the most out of them in the long run. Get in touch at any time to receive professional washing machine and washer dryer maintenance advice that is tailored to your needs, regarding your specific model.

Guaranteed quality of work

The local expert has a flexible work schedule, so same-day and weekend appointments are usually available. In addition, the washer repair service also includes a 1-year guarantee on parts and labour.

Washing machine or washer dryer repairs for all major brands

Frequently Asked Questions

Q: My appliance just broke down – now what?

A: Check for any external changes that may have affected its performance (disconnected power supply/water supply, etc.). If none are found, look for leaks around the machine or holes in the door seal. If you cannot identify the issue, disconnect the appliance and contact a technician.

Q: When can the washer repair technician arrive?

A: Same-day and weekend appointments are readily available with a 4-hours arrival time frame. Your technician will call you 30 minutes before arriving. How much time the service will take will depend on several factors, such as the nature of the problem and the type of part that needs to be replaced (a second visit is required to install additionally ordered parts).

Q: Can you guarantee that your repairs will last?

A: For your peace of mind, all appliance repair services come with a 1-year guarantee period that covers the labour and all replacement parts provided by your dedicated professional.

Q: Which areas in Nairobi  do you service?

A: Brookside, Muthithi Road, Raphta Road, Lavington, Hurlingham, NHC Embakasi, NHC, Galeria, Pipeline, Donholm, Zimmerman, Juja, Githurai, TRM, Lumumba Drive, Mirema, Kiambu Road, Embakasi, South B / C, Nairobi West, Tasia, Syokimau, Imara Daima, Machakos Junction, Athi River, Kitengela, Mlolongo, Umoja, Riruta, Riara Road, Gachie, satellite, Kawangware, Mountain View, Donholm, Savannah, Ruai, Greenspan, Buru buru, Kayole, Dandora, Maringo, Kerarapon, Utawala, Nakumatt Junction, Valley Arcade, Woodley, Yaya Center, Komarock, Karen, Ngong, Lenana, Ngumo, Valley Arcade, Kibera, Dagoretti Corner, Embul Bul, Kiserian, Upperhill, Roysambu, Ruiru, Kasarani, Pangani, Kahawa, Thoome, Ngara, Juja, Jacaranda, Kajiado County, Machakos County, Kiambu County, Nairobi County, Maziwa, Muthangari, Gigiri, Ruaka, Peponi, Loresho, Kabete, Spring Valley, Kyuna, 87, Uthiru, Kinoo, Muthiga, Mountain View, Riverside, Kitisuru, Thigiri, Parklands, Rosslyn, Nyari, Muthaiga, Runda, Kikuyu


Adams Arcade, Nairobi – Kenya Thogoto, Nairobi – Kenya Thigiri, Nairobi – Kenya Riverside, Nairobi – Kenya 87, Nairobi – Kenya Karbasiran Lane, Nairobi – Kenya Peponi Road, Nairobi – Kenya Ruaka, Nairobi – Kenya Kinoo, Nairobi – Kenya Muthiga, Nairobi – Kenya Regen, Nairobi – Kenya Uthiru, Nairobi – Kenya Kikuyu, Nairobi – Kenya Maziwa, Nairobi – Kenya Jacaranda, Nairobi – Kenya Ngara, Nairobi – Kenya Ruiru, Nairobi – Kenya Kiserian, Nairobi – Kenya Ngumo, Nairobi – Kenya Dagoretti Corner, Nairobi – Kenya Dagoretti, Nairobi – Kenya Ebul Bul, Nairobi – Kenya Isinya, Nairobi – Kenya Ngong, Nairobi – Kenya Yaya Center, Nairobi – Kenya Valley Arcade, Nairobi – Kenya Nakumatt Junction, Nairobi – Kenya Maringo, Nairobi – Kenya Dandora, Nairobi – Kenya Kayole, Nairobi – Kenya Buru Buru, Nairobi – Kenya Greenspan, Nairobi – Kenya Savannah, Nairobi – Kenya Kawangware, Nairobi – Kenya Satellite, Nairobi – Kenya Gachie, Nairobi – Kenya Mlolongo, Nairobi – Kenya Nyayo Estate, Nairobi – Kenya NHC, Nairobi – Kenya Machakos Junction, Nairobi – Kenya Imara Daima, Nairobi – Kenya Tasia, Nairobi – Kenya Fedha Estate, Nairobi – Kenya Hamza Estate, Nairobi – Kenya South C, Nairobi – Kenya South B, Nairobi – Kenya Kiambu Road, Nairobi – Kenya TRM, Nairobi – Kenya Galeria, Nairobi – Kenya NHC Embakasi, Nairobi – Kenya Raphta Road, Nairobi – Kenya Hurlingham, Nairobi – Kenya Muthithi Road, Nairobi – Kenya Brookside, Nairobi – Kenya Park Place, Nairobi – Kenya Gweng’wa Gardens, Nairobi – Kenya Catholic University of East Africa, Nairobi – Kenya Garden City, Nairobi – Kenya Kasarani, Nairobi – Kenya Zimmerman, Nairobi – Kenya Githurai, Nairobi – Kenya Ruai, Nairobi – Kenya Juja, Nairobi – Kenya Thika, Nairobi – Kenya Mwihoko, Nairobi – Kenya Kahawa Wendani, Nairobi – Kenya Kahawa Sukari, Nairobi – Kenya Kahawa WEST, Nairobi – Kenya Southern Bypass, Nairobi – Kenya Naivasha Road, Nairobi – Kenya Waiyaki Way, Nairobi – Kenya Mombasa Road, Nairobi – Kenya Ngong Road, Nairobi – Kenya Outer Ring Road, Nairobi – Kenya Thika Road, Nairobi – Kenya Jogoo Road, Nairobi – Kenya Umoja, Nairobi – Kenya Komarock, Nairobi – Kenya Donholm, Nairobi – Kenya Kenya Pipeline Estate, Nairobi – Kenya Utawala, Nairobi – Kenya Embakasi, Nairobi – Kenya Cabanas, Nairobi – Kenya Machakos, Nairobi – Kenya Kitengela, Nairobi – Kenya Athi River, Nairobi – Kenya Syokimau, Nairobi – Kenya Nairobi Animal Opharnage, Nairobi – Kenya Bomas of Kenya, Nairobi – Kenya Hardy, Nairobi – Kenya Karen “C”, Nairobi – Kenya Woodley, Nairobi – Kenya Jamhuri, Nairobi – Kenya Lenana School, Nairobi – Kenya Waithaka Estate, Nairobi – Kenya Riruta, Nairobi – Kenya Kabete National Polytechnic, Nairobi – Kenya Kangemi, Nairobi – Kenya Mountain Estate, Nairobi – Kenya Lavington Mall, Nairobi – Kenya Sodom Stage, Nairobi – Kenya Nairobi School, Nairobi – Kenya Ngara West, Nairobi – Kenya Ngara East, Nairobi – Kenya Parklands, Nairobi – Kenya Eastleigh, Nairobi – Kenya Pangani, Nairobi – Kenya Ridgeways, Nairobi – Kenya Thome, Nairobi – Kenya Starehe Girls Center, Nairobi – Kenya Mirema Springs, Nairobi – Kenya Lumumba Drive, Nairobi – Kenya Roysambu, Nairobi – Kenya Double Tree Estate, Nairobi – Kenya Mirema, Nairobi – Kenya The Place at Windsor, Nairobi – Kenya Muthithi Gardens, Nairobi – Kenya Marurui, Nairobi – Kenya Galot Estate, Nairobi – Kenya Five Star Meadows, Nairobi – Kenya Quick Mart Kiambu Road, Nairobi – Kenya Mumwe Oak School, Nairobi – Kenya Runda Mhasibu, Nairobi – Kenya Brookhouse, Nairobi – Kenya Runda Paradise, Nairobi – Kenya Mimosa Lane, Nairobi – Kenya Banana Hill, Nairobi – Kenya Mungoiya, Nairobi – Kenya Gathanga, Nairobi – Kenya Guango Estate, Nairobi – Kenya White Cottage, Nairobi – Kenya Ngecha Road, Nairobi – Kenya Limuru, Nairobi – Kenya New Kitisuru, Nairobi – Kenya University Road, Nairobi – Kenya Loresho Primary, Nairobi – Kenya Loresho Springs, Nairobi – Kenya Upper Kabete, Nairobi – Kenya Lower Kabete, Nairobi – Kenya New Loresho, Nairobi – Kenya Loresho, Nairobi – Kenya Mountain View, Nairobi – Kenya Strathmore, Nairobi – Kenya Bernard Estate, Nairobi – Kenya Gitanga ROAD, Nairobi – Kenya Nairobi, Nairobi – Kenya Kenya, Nairobi – Kenya Kenya Science, Nairobi – Kenya Thompson Estate, Nairobi – Kenya Harlequin, Nairobi – Kenya Kianda, Nairobi – Kenya Langata, Nairobi – Kenya Golf Course Estate, Nairobi – Kenya Arboretum, Nairobi – Kenya Chiromo Estate, Nairobi – Kenya Upperhill, Nairobi – Kenya Kileleshwa, Nairobi – Kenya Kilimani, Nairobi – Kenya Dennis Pritt, Nairobi – Kenya Kerarapon Estate, Nairobi – Kenya Groganville Estate, Nairobi – Kenya Muthangari, Nairobi – Kenya Barton Estate, Nairobi – Kenya Spring Valley, Nairobi – Kenya Westlands, Nairobi – Kenya Riara, Nairobi – Kenya Limuru Road, Nairobi – Kenya Garden Estate, Nairobi – Kenya Balozi Estate, Nairobi – Kenya Karura, Nairobi – Kenya Sigiria, Nairobi – Kenya Two Rivers, Nairobi – Kenya Kitisuru, Nairobi – Kenya Lavington, Nairobi – Kenya Redhill, Nairobi – Kenya Nyari, Nairobi – Kenya Rosslyn, Nairobi – Kenya Karen, Nairobi – Kenya Gigiri, Nairobi – Kenya Runda, Nairobi – Kenya Muthaiga, Nairobi – Kenya
Brookside, Muthithi Road, Raphta Road, Lavington, Hurlingham, NHC Embakasi, NHC, Galeria, Pipeline, Donholm, Zimmerman, Juja, Githurai, TRM, Lumumba Drive, Mirema, Kiambu Road, Embakasi, South B / C, Nairobi West, Tasia, Syokimau, Imara Daima, Machakos Junction, Athi River, Kitengela, Mlolongo, Umoja, Riruta, Riara Road, Gachie, satellite, Kawangware, Mountain View, Donholm, Savannah, Ruai, Greenspan, Buru buru, Kayole, Dandora, Maringo, Kerarapon, Utawala, Nakumatt Junction, Valley Arcade, Woodley, Yaya Center, Komarock, Karen, Ngong, Lenana, Ngumo, Valley Arcade, Kibera, Dagoretti Corner, Embul Bul, Kiserian, Upperhill, Roysambu, Ruiru, Kasarani, Pangani, Kahawa, Thoome, Ngara, Juja, Jacaranda, Kajiado County, Machakos County, Kiambu County, Nairobi County, Maziwa, Muthangari, Gigiri, Ruaka, Peponi, Loresho, Kabete, Spring Valley, Kyuna, 87, Uthiru, Kinoo, Muthiga, Mountain View, Riverside, Kitisuru, Thigiri, Parklands, Rosslyn, Nyari, Muthaiga, Runda, Kikuyu




  1. Washing Machines
  2. Fridge
  3. Oven
  4. Cooker
  5. Dishwasher
  6. Dryer
  7. Washing Machines & Fridge Repair , Nairobi & Mombasa


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